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Southern Mazda Newport News

Newport News, VA

4.5
879 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 879 reviews

June 16, 2026

Over all pretty positive experience I was in and out in approximately 1 hour Dammit More

by Headlights
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 16, 2026

Excellent service! The team was professional, responsive, and made the process quick and easy. I appreciate the great communication and outstanding customer care. More

by Krissygarcia36
Recommend Dealer
Yes
Employees Worked With
Kerry Smith
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2026

After a wrongful charge of an oil service (I have a 4-year maintenance plan which covers oil changes and tire rotations), I was contacted by the manager Byron Reese who spoke with me with genuine kindn More

by Liz Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Smith
Jun 17, 2026 -

Southern Mazda Newport News responded

Liz. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 15, 2026

The associate that assisted us was fantastic. From start to finish. Appreciated working with him. More

by DEKOCHRISTIAN1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2026

Had a bit of communication issue with my inquiry, but the service team: Thomas and Brendan were a major help. I was able to get my vehicle and issue back on track! Truly appreciate all of their patience and More

by Taetaedesigner817
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Byron Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Thomas and Brendan Williams
Jun 17, 2026 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 13, 2026

Kerry was such a nice service advisor. He helped my husband and I with both of our cars getting serviced. We live in VA beach but would definitely return to this location! More

by knpalmore10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kerry Smith
Jun 17, 2026 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2026

I came into get my car fixed walked out with a 2026 with a deal I couldn’t say no to Miko & the general manger were great and made sure me and my family were well taken care of thank you More

by Isaiahhayes16
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Milo Reece, Jared Stark
Jun 17, 2026 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 11, 2026

Brian the technician was great resolving the problem with my car after thieves tried to hack into my car causing the key fobs to stop working. He was able to reprogram my control unit that the thieves wiped More

by JCBOU812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2026

They worked to get me the best deal and upgrade. Couldn't appreciate them more! They were amazing! Great service More

by jocelynlangford11
Recommend Dealer
Yes
Employees Worked With
Byron and Belle
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 11, 2026

It was great! Everyone was helpful and courteous The staff went above and beyond to make sure I was accommodated More

by thcallis12
Recommend Dealer
Yes
Employees Worked With
Kerry
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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