Back

Southern Mazda Newport News

Newport News, VA

4.5
879 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

12602 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 879 reviews

June 21, 2026

It was very busy but the representative worked in a very professional manner. I was treated with great service. More

by LAMPRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry
June 21, 2026

Amazing Service Experience! ! Timely and Efficient.. Definitely would recommend this service department to anyone looking to have their vehicle serviced More

by PRODIGALENTERPRISESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Smith
June 19, 2026

Explained everything, suggested things got me in and out Keep. Me updated on everything that was going g on More

by phonelady4
Recommend Dealer
Yes
June 18, 2026

Great Great service and hospitality. Need to improve the car wash. John needs more training and knowledge about the vehicles. More

by JARO.RMS
Recommend Dealer
Yes
Employees Worked With
John/ Jean
Jun 19, 2026 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 18, 2026

Always excellent, great customer service Very polite and knowledgeable.Pleasant visit.. Always The sales personnel at the dealership has always every time been great Wonderful customer service More

by maresdave
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 19, 2026 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 18, 2026

Jaye is an amazing salesman. He helped me and made the process very easy for someone whos buying a car for the first time!! 10/10 More

by JORDYNNELON
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jay Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2026

The service team was great. Very friendly, accommodating, and easy to work with. Great Mazda experience! More

by burton.necta
Recommend Dealer
Yes
Jun 18, 2026 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 16, 2026

Kerry the front desk was amazing and friendly Kerry , Very respectful, caring. My car was brought out to me very quick since he knew I was going to go the road for a long trip More

by HEIDY.CARRASQUILLA.HOMES
Recommend Dealer
Yes
Employees Worked With
Shane and Kerry
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 16, 2026

Great salesmen, clean dealership, made it very easy and valued my time while purchasing a vehicle. More

by Jbcooker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malikai Sumlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2026

I had an appointment at 10 AM for an oil change and a state inspection. I was there until 2 pm. Unacceptable More

by a.r.jones757
Recommend Dealer
No
Jun 17, 2026 -

Southern Mazda Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialmzn@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

1
...