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Southern Kia - Greenbrier - Service Center

Chesapeake, VA

3.8
328 Reviews

328 Reviews of Southern Kia - Greenbrier - Service Center

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March 05, 2024

Communication was Never available to me. Car was found unlocked outside in lot after I locked it the prior day. Damage was done and No one reported it. Service manager unable to communicate More

by BOBLAGRECA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hunt
March 04, 2024

Excellent and fast. Very friendly I was helped and the work was done fast and thorough More

by private82d
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 04, 2024

I already sent a response. I am not going to send another or make it longer. More

by DIERSEN29
Recommend Dealer
Yes
Employees Worked With
Shavon Warder.
March 04, 2024

Did not go to Kia. Went to GMC. Ok experience with service. Had better experience with Tom. More info made available. Do understand that the service dept is short of pe More

by rncdavis43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
zen
March 03, 2024

I didn't get all of the service I requested because information wasn't correctly documented I requested oil change and tire rotation but I only got the oil change. More

by BWJ001
Recommend Dealer
No
Employees Worked With
Lauren S
March 03, 2024

Jack doesn't reach out to give updates. After having the car for 3 days I had to call him. More

by MTAYLORWOODS
Recommend Dealer
No
Employees Worked With
Jack
March 02, 2024

The service front desk was very kind and was helpful in getting my service completed. The time it took was longer than expected, because it was a routine maintenance and a tire plug for a small nail, but t More

by wesdasw
Recommend Dealer
Yes
March 02, 2024

Friendly fast service Check in was easy. Wait was not long. Check out was easy More

by KZB11961
Recommend Dealer
Yes
March 01, 2024

Friendly and fast I brought both my cars in 2 days in a row and each day the service was friendly and fast More

by dmhoceva
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 03, 2024 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 29, 2024

Was there for an oil change and was serviced quickly in less than 1 1/2 hours. More

by REDDMAN7
Recommend Dealer
Yes
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