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Southern Ford
Newport News, VA
2,365 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,365 reviews
December 06, 2024
Very helpful courteous and professionalism is how I describe Ford and I would recommend them describe Ford and I would recommend them More
by SHELLEYWEBSTER71.SW
Verified CustomerEmployees Worked With
December 06, 2024
I made an appointment for an oil change. I gave an approximate time when I could be there. When I arrived the service representative took my information and said they would get right to me. I gave an approximate time when I could be there. When I arrived the service representative took my information and said they would get right to me. It didn't seem that it took too long for them to do the oil change. I was very happy with this service. More
by tcsimojs01
Employees Worked With
December 06, 2024
The team I worked with was excellent. Clayton took over as my salesman because my first sales git tied up with other customers. Scott on the financial side was also very helpful. I will Clayton took over as my salesman because my first sales git tied up with other customers. Scott on the financial side was also very helpful. I will not go anywhere else More
by stacyrhodes898
Employees Worked With
SCOTT MIKULEC
December 06, 2024
Edwin was able to work my vehicle issue into their workload even though i did not have an appoitnment. Problem was resolved in a timely maner. workload even though i did not have an appoitnment. Problem was resolved in a timely maner. More
by TERRANCELANGLEY
Employees Worked With
December 04, 2024
Edwin was more than helpful to me and I wish I had brought my decals to my appt and let him put them on my plates because then I might not have fallen out of the stool as I was trying and I have had 2 brought my decals to my appt and let him put them on my plates because then I might not have fallen out of the stool as I was trying and I have had 2 back to back surgeries. I had mentioned that I had fallen to Edwin and he asked me if I had my decals with me because he would have put them on for me. I truly wish I had known that sooner because I had my decals since Oct but I could not find anyone to put them on for me so I decided to do before bringing my truck in for inspection. Thank you Edwin! More
by VERNETTASGAL
Employees Worked With
December 03, 2024
They were all so incredibly helpful and kind to find a solution to keep our car running for our college student who was away from home! We can’t thank you enough! solution to keep our car running for our college student who was away from home! We can’t thank you enough! More
by jamiedhart
Employees Worked With
December 03, 2024
Very pleased with my service and the timely manner my issue where addressed. The staff was very professional and friendly and it feel great to get wonderful service. issue where addressed. The staff was very professional and friendly and it feel great to get wonderful service. More
by erickhobson
Employees Worked With
December 03, 2024
They treat your vehicle as if it were their own. I wouldn't use anyone else I wouldn't use anyone else More
by anthonymoore1969
Employees Worked With
December 03, 2024
Stephanie is the best she goes above and beyond to accomidate customers ,Mr. Conway squeezed me in on a booked day to get service. accomidate customers ,Mr. Conway squeezed me in on a booked day to get service. More
by william-hurst
December 02, 2024
It was my first time there so I had a hard time finding the service entrance but other than that everything was great the service entrance but other than that everything was great More
by magmoo1985
Employees Worked With
