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Southern Ford
Newport News, VA
2,364 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,364 reviews
December 18, 2024
Jon Conway and his service team took quick action to resolve issues with my 24 Expedition that had otherwise been left by another local dealership. They also took on some minor body work on my .03 F150 resolve issues with my 24 Expedition that had otherwise been left by another local dealership. They also took on some minor body work on my .03 F150 where they went above and beyond what I had expected. More
by danielwilbert757
Verified CustomerEmployees Worked With
December 18, 2024
Loved my experience with Southern Ford, my truck was serviced in a timely fashion, I was notified about everything along the way by Alicia Chapman Jones, she is amazing. The pricing here was surprisingl serviced in a timely fashion, I was notified about everything along the way by Alicia Chapman Jones, she is amazing. The pricing here was surprisingly, very affordable. I will only be coming here when it comes to my vehicle from now on & they filled up my tank. Thank you much More
by Daijonaecanderson
Employees Worked With
December 18, 2024
Customer service was excellent and right on target with resolving any issues that came up. Very responsive and helpful. resolving any issues that came up. Very responsive and helpful. More
by mddoxey
Employees Worked With
December 15, 2024
I like their use of technology to manage appointments and scheduling service for my vehicle. scheduling service for my vehicle. More
by NAVYNCRN2006
Employees Worked With
December 14, 2024
It’s convenient for me to get my 2024 Lincoln serviced versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. versus driving to Chesapeake. John, Edwin Warren and Alesha are knowledgeable, professional, helpful and pleasant to deal with. More
by DannyAmbrose
December 13, 2024
Always an excellent experience with dealing with Southern Ford! I will continue to bring my vehicles to Southern Ford. Ford! I will continue to bring my vehicles to Southern Ford. More
by JWP02
Employees Worked With
December 13, 2024
Took my tire in, unscheduled, and they had it fixed and I was out in less than an hour. was out in less than an hour. More
by Dwbridges
Employees Worked With
December 06, 2024
Great friendly staff. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. Everything was explained to me before work was completed. Even ubered me home and back when they need the car longer. More
by 62kathyc
December 06, 2024
My experience with the staff was a pleasant one. I was informed about the issue and it was resolved the very next day. Thank you all for making sure my vehicle was fixed promptly. I was informed about the issue and it was resolved the very next day. Thank you all for making sure my vehicle was fixed promptly. More
by bdkellam
Employees Worked With
December 06, 2024
Very helpful courteous and professionalism is how I describe Ford and I would recommend them describe Ford and I would recommend them More
by SHELLEYWEBSTER71.SW
Employees Worked With
