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Southern Ford
Newport News, VA
2,364 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,364 reviews
December 20, 2024
We have been purchasing vehicles from this location since 2005 and have had nothing but great experiences and treatment! Great staff and excellent service department, especially Alicia Chapman.. 2005 and have had nothing but great experiences and treatment! Great staff and excellent service department, especially Alicia Chapman.. More
by VJEDWRDS
Verified CustomerEmployees Worked With
December 20, 2024
Stephanie is awesome. She was professional, polite and very welcoming. When you come to a business for service, how a customer is received, determines future business. I'l She was professional, polite and very welcoming. When you come to a business for service, how a customer is received, determines future business. I'll definitely be returning as a result of the first impression by Stephanie. Keep her around, she's a light to all that meet her. Blessings. More
by EMMANUEL.BOOTH
Employees Worked With
December 19, 2024
Always appreciate the great service and the video inspection the maintenance team makes available online when there are any service recommendations inspection the maintenance team makes available online when there are any service recommendations More
by jrhamy
December 19, 2024
Always great service at Southern Ford. Team is friendly and accommodating. Love the shuttle service too. Team is friendly and accommodating. Love the shuttle service too. More
by BevClark1
Employees Worked With
December 19, 2024
Work is excellent. They keep you informed about the progress of the repair work. Everyone is courteous and helpful They keep you informed about the progress of the repair work. Everyone is courteous and helpful More
by WPITSSC2
December 19, 2024
Waited for a car i wanted to but. Never test drive it, have seen the car till a week later... not even detailed. Never test drive it, have seen the car till a week later... not even detailed. More
by ocano_julius
December 19, 2024
Very courteous and friendly and I liked getting the video. Accurate on length of time to complete. video. Accurate on length of time to complete. More
by geeman8
Employees Worked With
December 18, 2024
They were able to identify a problem and provide options to deal with it. Once I decided the course of action they did the job in a timely manner. Excellent work! to deal with it. Once I decided the course of action they did the job in a timely manner. Excellent work! More
by celexa11
Employees Worked With
December 18, 2024
Professional and courteous appointment was made and the dealer preformed all service in a timely manner and gave the car back at promised time dealer preformed all service in a timely manner and gave the car back at promised time More
by Peter kmbs
Employees Worked With
December 18, 2024
Southern Ford is a dealership that prides itself on fairness, professionalism, and reliability. With transparent pricing, honest trade-in evaluations, and no hidden fees, customers can trust they’re ge fairness, professionalism, and reliability. With transparent pricing, honest trade-in evaluations, and no hidden fees, customers can trust they’re getting the best value. The team’s professionalism shines through their knowledge, courtesy, and dedication to creating a seamless car-buying and servicing experience. Southern Ford’s service department offers expert care, ensuring vehicles are maintained efficiently and with clear communication. Committed to the community, they prioritize customer satisfaction, making Southern Ford a trusted partner for all automotive needs. More
by rodney.potter94
Employees Worked With
