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Southern Ford

Newport News, VA

4.7
2,364 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,364 reviews

December 29, 2024

Fast, friendly, service to maintain my cars in peak operating conditions. Thank you Southern Ford. More

by L_T0R0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

My Work on the car was done as promised and scheduled. Thank you as always. More

by MARYNHI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Southern Ford has went over and beyond on a truck that was under warranty that CMA Ford in Williamsburg not to mention where we purchased from would not fix unless it did it in front of them. I will alway More

by tamikeith89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
JARED STARK
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Stephanie is always great and takes excellent care of me. The service department needs to stop recommending maintenance items that I have already had completed. More

by dennisalbers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Always a friendly group of people willing to help. They also make sure to explain things so I understand everything. More

by MCCARDELLGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Eddie is a top notch and straight forward guy who won a customer for life. More

by KGUIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE MARSHALL
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Always make appt. Jon and overall service Always very good. Accommodations also very clean. Wayne Riley More

by WRILEY502279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

All personnel I have been very professional. They have serviced my vehicle in a timely manner. More

by vriggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Stephanie was very friendly and personable. I was given a time estimate for the service and it was spot on! More

by deanhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Timely, courteous and very nice waiting area. Stephanie is very pleasant to deal with!! Was easy to get an appointment!! More

by Dougs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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