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Southern Ford
Newport News, VA
2,364 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,364 reviews
January 01, 2025
Great Dealership, great service department. Addressed my needs and got my vehicle taken care of. Addressed my needs and got my vehicle taken care of. More
by rob@rentausvet.com
Verified Customer
January 01, 2025
Outstanding service department! ! I did not purchase the vehicle from Southern but has always been treated as if I did. ! I did not purchase the vehicle from Southern but has always been treated as if I did. More
by bdrobins
Employees Worked With
January 01, 2025
Ms. Travae was great she showed great customer service and answered all my questions. She was able to get me the vehicle I wanted in the same day. She also addressed and resolved any concerns I had with t and answered all my questions. She was able to get me the vehicle I wanted in the same day. She also addressed and resolved any concerns I had with the vehicle. Great work Travae, I appreciate your great customer Service. Also Kelcey was great as well. Thanks Kelcey. More
by Mac
January 01, 2025
Friendly and helpful. Able to get a quick appointment for an oil change and state inspection and was in an out in an hour. Able to get a quick appointment for an oil change and state inspection and was in an out in an hour. More
by justsayberners
January 01, 2025
Can’t speak highly enough about the service I received from Southern Ford. Everyone I dealt with was kind and professional. Kenneth was my sales rep and, while we didn’t end up making a deal, he was per from Southern Ford. Everyone I dealt with was kind and professional. Kenneth was my sales rep and, while we didn’t end up making a deal, he was personable, very friendly and knowledgeable. More
by THEBREWCREW
December 31, 2024
Mr. Warren was very professional, courteous & kind. He explained what was necessary in a concise, easy to understand way. explained what was necessary in a concise, easy to understand way. More
by Lou_atkins
Employees Worked With
December 31, 2024
The employees were very friendly. I dropped my truck off a few minutes early. They took it in immediately and communicated with me quickly when it was ready I dropped my truck off a few minutes early. They took it in immediately and communicated with me quickly when it was ready More
by daniel.dodson
Employees Worked With
December 31, 2024
There was a mistake in the quote once i noticed it, i messaged my rep and was taken care of immediately. I found this to be a very pleasant experience! messaged my rep and was taken care of immediately. I found this to be a very pleasant experience! More
by akguarino
Employees Worked With
December 29, 2024
They care and accommodate customer’s’ needs for example they offered to take me all the way to Gloucester while repairing my car they offered to take me all the way to Gloucester while repairing my car More
by MBACIC
Employees Worked With
December 29, 2024
He was nice and courteous, relaxed and helpful about life situations. I just want.say thank you situations. I just want.say thank you More
by EPSHEFF001
Employees Worked With
