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Southern Ford
Newport News, VA
2,364 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,364 reviews
January 05, 2025
The Service department is great, I was in and put in not time at all.! time at all.! More
by realdeal812003
Verified CustomerEmployees Worked With
January 04, 2025
Stephanie was awesome. Don't lose her! y y y y y y y y Don't lose her! y y y y y y y y More
by DsRouleau
Employees Worked With
January 04, 2025
I'm very happy with the skilled workmanship that Southern Ford shows. They have taken care of any problems that I've had with my truck. Ford shows. They have taken care of any problems that I've had with my truck. More
by earlscott13
January 04, 2025
A mistake was made but quickly corrected by placing the oil I brought and prefer to use in my F350. oil I brought and prefer to use in my F350. More
by Hillard Deborah and cedric
Employees Worked With
January 04, 2025
The dealership experience was fantastic. Friendly, accommodating, fast and efficient. The waiting area was pleasant as well. I can say however, that this survey experience is annoying. You g Friendly, accommodating, fast and efficient. The waiting area was pleasant as well. I can say however, that this survey experience is annoying. You get to the end, you need a p/w, they send a link- only for you to have to do the whole thing over again. More
by lynn
Employees Worked With
January 03, 2025
I was very pleased with the service center. People were friendly and quick to complete an oil change. I will continue my services and being close to home and after a bad experience at Bowditch. People were friendly and quick to complete an oil change. I will continue my services and being close to home and after a bad experience at Bowditch. More
by Allen.hamsa
Employees Worked With
Commercial service dept.
January 03, 2025
The dealership itself is new to me however with my limited dealings my experience has been good. limited dealings my experience has been good. More
by danahink
Employees Worked With
January 02, 2025
Great Dealership with tons of selections and great prices. Was really happy with the selection of vehicle and quality of service. prices. Was really happy with the selection of vehicle and quality of service. More
by cbable
Employees Worked With
January 02, 2025
Stephanie was great, and oh so polite! Not that people are mean around there, but I could tell that she takes pride in her interactions with customers. Not that people are mean around there, but I could tell that she takes pride in her interactions with customers. More
by m.shoates4
Employees Worked With
January 01, 2025
Stephanie Spangler and her colleague, whom met for the first time another lady, provide first rat service. first time another lady, provide first rat service. More
by SANTORO99
