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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,768 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,768 reviews
Verified Customer
November 12, 2022
After a month and a half of no call backs or updates, even going there in person and being told “we will call you back,” only to get no call backs, I finally had to come pick up the van and take it somew even going there in person and being told “we will call you back,” only to get no call backs, I finally had to come pick up the van and take it somewhere else. Could never get service rep on the phone. More
by planetd
Employees Worked With
Tina
November 12, 2022
Eric was great! Above and beyond ! Very happy with our purchase, Dodge Ram Warlock. Go see Eric, Military Retired! He’s your guy! Above and beyond ! Very happy with our purchase, Dodge Ram Warlock. Go see Eric, Military Retired! He’s your guy! More
by kelleymurphy333
November 11, 2022
Tina is awesome. She knows how to take care of her customers. I wouldn’t take my car to any other dealer in the country. You won’t get the service you deserve if you She knows how to take care of her customers. I wouldn’t take my car to any other dealer in the country. You won’t get the service you deserve if you do. More
by kyle.kupiszewski
Employees Worked With
Other Employees :
Adam west
November 08, 2022
You really need to address how you check vehicles in for service. Two vehicles where checked in before myself and the two cars in front of me, the three of us had been there a minimum of 20 minutes before service. Two vehicles where checked in before myself and the two cars in front of me, the three of us had been there a minimum of 20 minutes before them. Either take down the quick lube sign or send customers in the other lane to the end of the lube line. It’s inconsiderate to take people in first that don’t follow the rules. It’s very insulting when you tell the service people checking you in and they just shrug their shoulders at you. More
by DRBUNORA
Employees Worked With
Service Department
November 08, 2022
I've been a client of Southern Dodge, etc. since it was Green Gifford...way back to 1985! I've always been very satisfied with service and the exemplary work of service advisor, Sam Vandersli since it was Green Gifford...way back to 1985! I've always been very satisfied with service and the exemplary work of service advisor, Sam Vanderslice. Now, if the new owners, in FL, would take the time & money to upgrade the service advisor's space and the waiting room. Well, Mr. Ahmed? More
by BROADBENT3
Employees Worked With
Sam Vanderslice
November 08, 2022
Extremely professional to deal with. Will be a life long customer. Todd, Jay, and Tim were great to work with and got the deal done quickly and efficiently. Will be a life long customer. Todd, Jay, and Tim were great to work with and got the deal done quickly and efficiently. More
by AROKK1976
