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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
832 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
September 04, 2020
My first time using this dealership. I purposely had them do a couple of small items(filters for engine and a/c) to test them out as to become my regular spot. Something that should have taken no more than do a couple of small items(filters for engine and a/c) to test them out as to become my regular spot. Something that should have taken no more than 1hr, took them 2.5hrs. They were friendly but too slow. More
by Bronze Beast
Employees Worked With
Kevin and Megan, Cynthia Walker
September 04, 2020
Great prices , knowledgeable staff. everyone will enjoy the new building opening at the end of September. Hall has a large inventory to choose from. Enjoy! the new building opening at the end of September. Hall has a large inventory to choose from. Enjoy! More
by rcmidkiff
August 21, 2020
Cynthia Walker stayed with me the whole time and helped get me into my dream car that was very GREAT while other dealerships kept me calling she stood with me and now dreams become things get me into my dream car that was very GREAT while other dealerships kept me calling she stood with me and now dreams become things More
by Worldchampeen
August 20, 2020
Stephen Harvell is the one bright star, in working with this dealership. He is always friendly, responsive, and goes out of his way to help work out the best solution for your issue. FIVE STARS TO HIM, e this dealership. He is always friendly, responsive, and goes out of his way to help work out the best solution for your issue. FIVE STARS TO HIM, every time! My only complaint, and this is through no fault of his, is having an appointment for a mere oil change, and still waiting 1 hour and 50 minutes to get out of there. If I were a walk-in, I could see it, but with an appointment, this is a ridiculously long wait for this simple service, and a waste of a customer's valuable time. More
by s smith
Employees Worked With
Stephen Harvell
August 19, 2020
After a few minor problems which the dealership corrected things went great. Stephen and his team did an outstanding job. Sam was a very good sale person with her warm and friendly attitude. Just recommended things went great. Stephen and his team did an outstanding job. Sam was a very good sale person with her warm and friendly attitude. Just recommended one of my friends to visit the dealership. More
by jjquest69
Employees Worked With
Sam, Steve Evans
August 17, 2020
The service is outstanding and the staff is very courteous and friendly. I thank Ms. Pritchard for her quick response when I called Megan was very nice and kept me informed on my vehicle. courteous and friendly. I thank Ms. Pritchard for her quick response when I called Megan was very nice and kept me informed on my vehicle. More
by keith.davis4.
Employees Worked With
Lisa Pritchard Megan Taylor
August 14, 2020
Rated this experience well above the excellent rating, for all aspects of the transaction. Sales rep went above and beyond for customer service during the transaction from purchase agreement to product de for all aspects of the transaction. Sales rep went above and beyond for customer service during the transaction from purchase agreement to product delivery. 100%+ satisfaction! More
by John
Employees Worked With
Steve Evans, Jerome Gehrig
August 04, 2020
Amazing service! Did not try to overcharge me on maintenance I did not need! Helped me with every aspect of my car fixes! Constantly updated and made aware of things being done on my car maintenance I did not need! Helped me with every aspect of my car fixes! Constantly updated and made aware of things being done on my car More
by Rudnickfaith
Employees Worked With
Meg!
July 24, 2020
Wonderful customer service!! Kevin Cooke and Steve Harvell are amazing! I'll definitely be back to have more work done to my Dodge! Thanks again! Harvell are amazing! I'll definitely be back to have more work done to my Dodge! Thanks again! More
by dejavoo25
Employees Worked With
Stephen Harvell
July 21, 2020
Fast service. Cleanliness was great in the Covid environment. Super friendly. Found unused credits and saved me $35. Picnic tables and benches were a great addition while I waited. environment. Super friendly. Found unused credits and saved me $35. Picnic tables and benches were a great addition while I waited. More
by iag84
Employees Worked With
Megan
