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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
957 Reviews

957 Reviews of Southern Chevrolet - Service Center

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July 20, 2024

Good repair work. Courteous service. Detailed description of the needed repairs and recommendations for maintenance. More

by ladymt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Very little communication was made to keep me up to date during the repair. I was never given a true estimate of my repair and it was $200 more then what I was guessing it to be. Otherwise my car is fixed More

by Janey hagwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deedee
July 19, 2024

I am giving this excellent rating based on your staff not your timeliness. My appt for a state inspection was scheduled for 0930 however the inspection was finally completed at 1145. Your staff however kept More

by GOLFERDTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Dee.
July 05, 2024

Clean, fast, knowledgeable, friendly, kept me abreast of the process and other products. I had a comfortable experience More

by chollo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 01, 2024

Timely service , Great Customer Care, Clean environment , Comfortable Customer Wait Area , Friendly Stress Free Environment More

by GJONES621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 30, 2024

Excellent service. I was in and out quick. The service member even helped me to my car. More

by addictedpoolguy4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2024

Exceptional service! I was welcomed by a member of the service team and informed on progress. More

by S.Binley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deedee Brenaman
Jul 02, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 30, 2024

Been using the same dealership for years. I was in and out quickly. Inspections are free. More

by JAMESD.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2024

Excellent service as always. Very pleased with all of the staff including the service rep and shuttle driver. More

by NESTOR.LUNASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 21, 2024

The service reps here are always nice and will take the time to listen to your issues instead of just pushing sales. Recommended maintenance is done based off of mileage. I've had to tell them multiple t More

by latoyaseay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The tall male driver that takes you home always greets us with a smile!
Jun 21, 2024 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

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