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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
957 Reviews

957 Reviews of Southern Chevrolet - Service Center

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August 01, 2024

Great service! !! Informative and timely my vehicle was fixed in a few hours without any miscommunication More

by aimhigh757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2024

Calvin got me in and got oil change, tire rotation & muti-point inspection, great service More

by JIMMYSHAFT52
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2024

Nancy took excellent care of us running several company vehicles threw various things from state inspections to oil changes. More

by HEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
July 28, 2024

Service was timely, efficient and complete. The suggestions to improve the performance of the vehicle is on point. More

by KDW0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
July 27, 2024

thank you very much. Very quick and efficient. Checked my car's battery for free. Did not try to upsell me at all as some dealers do. More

by TJG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Thanks to Taryn Kemp (service advisor) for her professionalism in getting my vehicle serviced in a timely manner. More

by BWALKER0427
Recommend Dealer
Yes
Employees Worked With
Taryn Jemp
July 24, 2024

My wife took our vehicle in because the windows and locks kept rolling down and unlocking on its on making the vehicle unsafe because we couldn’t secure the vehicle. After waiting over 2-3 hours the service More

by brookssje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 24, 2024

Original quote didn't match final cost of work that had to be completed on truck. More

by adamkahrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TODD
July 24, 2024

Nancy did a great job getting two issues fixed on my Camaro. Starter was fixed and struts were replaced. Only improvement item would be scheduling the rental for me vice me having to contact the warra More

by Hesham.Oubari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
July 20, 2024

The dealership was super nice and clean. Easy to access the service center and very helpful staff. More

by DGUERRERO1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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