South Tacoma Honda

The salesman was great but dealership has add-on issues I agreed to a purchase price and vehicle that had to be shipped in. After it arrived I was able to stop the addition of an expensive clear coat that I agreed to a purchase price and vehicle that had to be shipped in. After it arrived I was able to stop the addition of an expensive clear coat that I did not want. The response was "we do this to all over new vehicles". I got a $300 plus security sticker added on without my consent and I just didn't feel like arguing about it but I am not pleased. I put down a $500 deposit and made a verbal agreement to buy the vehicle that was brought in. You are not treating your customers fairly by not disclosing these expensive add-ons without consent. Not happy with that part. I used the Costco program to buy this vehicle because of the outstanding price and I intend to warn other about this practice at this dealership . More

Great Service Not sure if I'm reviewing the timing belt change on our Odyssey or the oil change on our Accord but it was great that we could coordinate the two serv Not sure if I'm reviewing the timing belt change on our Odyssey or the oil change on our Accord but it was great that we could coordinate the two services and leave one vehicle until we brought the other. The services went as planned without a problem. More

Excellent Service Rich Roncevich was our Service Advisor. What I thought were issues turned out to be issues because of my lack of knowledge. Rich took me seriously a Rich Roncevich was our Service Advisor. What I thought were issues turned out to be issues because of my lack of knowledge. Rich took me seriously and had each issue checked out.. He did not make me feel foolish for my lack of knowledge. Since it was close to getting the oil changed they did that at the same time and returned a clean car to me. More

Great service, timely, helpful and just what was needed I came to South Tacoma Honda for my CRV's first service - an oil change... Which was free and included a car was and vacuum... much needed after kayak I came to South Tacoma Honda for my CRV's first service - an oil change... Which was free and included a car was and vacuum... much needed after kayaking and camping adventures. Excellent service, clean car, timely, easy wait while they performed the service with coffee and hot chocolate available, TV and wi fi... . Well mannered personnel were helpful and considerate. I will be back. More

Great This was the 5th car we have bought at South Tacoma Honda and the third Honda from Ryllan. We received such good treatment the first time we bought o This was the 5th car we have bought at South Tacoma Honda and the third Honda from Ryllan. We received such good treatment the first time we bought our 2002 Odyssey 14 years ago that we have continued to return. Then we met Ryllan and appreciate how he genuinely wants to find the right car for the customer and goes the extra mile. Ryllan was even helpful the following day after the sale unlike the previous salesman at South Tacoma Honda. (I didn't know that Ryllan was still selling cars there.) The previous salesman didn't want to explain anything a second time to me when I went back the following week because he wanted to talk to his buddy. I told my husband after that that I was not going to buy any more cars at South Tacoma Honda and then after the accident we found ourselves there again working with Ryllan and purchasing an amazing Accord! More

$15500 for Civic 2015 LX, deal or no deal? We stopped by South Tacoma Honday today. Stan is the salesperson. We negotiated the price on Honda Civic 2015, the listing price was $17,899 and their We stopped by South Tacoma Honday today. Stan is the salesperson. We negotiated the price on Honda Civic 2015, the listing price was $17,899 and their final offer was $15500 + tax + $150 docs fee. We were asking 15500 + tax, waiving the doc fee. They did not agree, that is fine, We left , Later, I called to see if we could split the difference. Finally, Stan agreed on $15300 + tax +doc fee 150, and asked us to come back. We did come back, but when he showed us his new price, its $15850 + tax + doc $150. It is $650 more than we agreed upon. We were very disappointed with the outcome and left. He could have said no, when I counteroffered him, but, asked us to come back, and raised the agreed price...it is not just work ethic problem, it is bad reputation , and hurt customers relationship. He may save a few hundred bucks on this car, but what he lost is the reputation of South Tacoma Honda, and a many potential customers. Since I am not going to be silent about my horrible experience with them. STAY AWAY FROM THIS DEALER!!! Add to list Edit More

Used car purchase Yvette greeted me as I was looking at a used odyssey. I asked her if I could test drive it, and she said if I had proof of insurance and a drivers lic Yvette greeted me as I was looking at a used odyssey. I asked her if I could test drive it, and she said if I had proof of insurance and a drivers license we could . She took my info and we test drove it. Yvette was easy to work with and helpful. I took the car to my wife's work and we came back to the dealership. Long story short, we bought the van. We were in a time crunch and they got all the paperwork done quickly and were on our way. More

Did not disclose fee information in lease My last lease of a Honda accord had the recall for faulty brakes. When I learned of it I had two months left to go and took the car in to either have My last lease of a Honda accord had the recall for faulty brakes. When I learned of it I had two months left to go and took the car in to either have the brakes fixed or end the lease early. They did neither and since it put me in a bad spot I had to lease a new accord and because they said they would let me out two months early if I did so. Time to turn in the lease again and now doing homework to see what the costs really are.... WOW they charged me $1298 in excess fee's over the markup on the price of the car at $24,000! That equates to a 11.8% Fee over the price of the car PLUS the Mark up of around $4,000 More

Yvette at South Tacoma Honda Buying a car is definitely one of the biggest financial decisions a person could have to make, and having been to 2 other dealerships in my life, Sout Buying a car is definitely one of the biggest financial decisions a person could have to make, and having been to 2 other dealerships in my life, South Tacoma Honda was the best I have ever been to. I worked with Yvette who was by far the BEST salesperson I have ever had the privilege of working with. She was knowledgeable, extremely friendly, and very patient with an anxious customer (a quality that I don't see very often in car salespeople). What separated South Tacoma Honda from the rest of the car shopping world was that the friendliness didn't stop once the car was picked and it was time to talk about numbers. They were more than happy to explain their numbers, and I got a good deal on my trade in vehicle. I would highly advise going to South Tacoma Honda, and seeking out Yvette if you want the smoothest car buying experience you can have. More

Thank You Charles Han!!! Charles Han was so great! My fiancee and I drove up to South Tacoma Honda to look at a Certified 2012 Honda Pilot with 16k miles. It was already poste Charles Han was so great! My fiancee and I drove up to South Tacoma Honda to look at a Certified 2012 Honda Pilot with 16k miles. It was already posted to sale. So when Charles Han walked up to us, I cringed. I just don't like being sold too. From the first handshake to the final, Charles never "Sold" me. He listened to our needs and concerns and helped address them in a friendly and professional manner. He was concerned too, and wanted to make sure this was the correct vehicle and the right color for us. I think he went through the Pilot better than I did. haha. Charles let us test drive the Pilot twice and his follow up was never pushy, but just letting me know that he was there for us. When we sat down, he was able to get us a better price, $2500 less than anything else comparable. Charles noticed that the Pilot had a few missed spots, so told us to get it really dirty and that they would do a free car wash and wax. We were all (Charles included) so excited and I would definitely recommend South Tacoma Honda, and Charles Han. Sara in financing was even great to work with. She made the legal part of it fun. Who knew a finance person with a good personality! More