South Shore Nissan

New lease purchase Worked with Cato to get the model I wanted and the options I felt were necessary. We came to a fair agreement and would recommend him as a dealer Worked with Cato to get the model I wanted and the options I felt were necessary. We came to a fair agreement and would recommend him as a dealer More

Over charged for a used car I purchased a used vehicle from this dealer they overcharged me 6000 in fees that could not be explained they also promised me new tires I purchased a used vehicle from this dealer they overcharged me 6000 in fees that could not be explained they also promised me new tires More

Amazing Customer Service!!!!! I completely trust this dealership! Jesse Bednarik is the best service advisor! When I had issues with my catalytic converter and needed to be replace I completely trust this dealership! Jesse Bednarik is the best service advisor! When I had issues with my catalytic converter and needed to be replaced, he provided me with a rental car and the price to fix the catalytic converter was appropriate! He has gone above and beyond for me and I am sure he does the same for all of his cliental! I always bring my car to South Shore Nissan for service and will always bring my car there with no questions asked! More

Arlisha is GREAT! I was brought here through their internet sales Dept. The first girl I spoke to (wish I remembered her name) was great and assured me I was going to I was brought here through their internet sales Dept. The first girl I spoke to (wish I remembered her name) was great and assured me I was going to have a great experience with purchasing a veh here (thank you). I arrived and met with Arlisha and immediately went into discussing what I wanted. She was knowledgeable and explained all features and packages offered for a 2019 SV Nissan Rogue. There wasn’t any “let me find out” of any sort. “We” decided on the color gray even though I walked in with wanting the silver (Forgetting that the gray was more money than the silver online for whatever reason). I gave her my initial offer. She stepped out office and brought in Jean, her sales manager. We began to negotiate, Jean explained both finance and lease options and broke each option down for me. This is when Arlisha said she wants the gray one for same price! (Thank you for that) They were both patient with me being that I suck at numbers (I lose either way bc I drive a lot haaa). At no time did I feel pushed or rushed through my decision making, I felt I got what I wanted and was happy with price. I managed to get more money for my trade in being that I was “upside down”. My overall experience was great with Arlisha and Jean at South Shore Nissan and I’d def go back to them again! On a side note: I went to 2 other dealerships. Westbury was HORRIBLE. The one sales rep I dealt with was pushy and showed his true colors when I decided to NOT sign contract (I was there for a couple hours and it was past closing time. He got upset and even yelled into air out of frustration smh) Great professionalism. I’m not saying all customers are right but I worked in sales and NEVER did i treat my customers the way he did to me. His manager wasn’t any better saying “I don’t need your 2000 car”. (They are both reviewed badly on this site as a team) South shore and Westbury are owned by the same person. I gave South Shore a shot and wasnt disappointed. Completely 2 diff dealerships. Management and reps are 100xs better at South Shore. More

Carlos was very nice and extremely helpful. He understood our needs and was very strategic in helping us figure what the best option would be for us. was very nice and extremely helpful. He understood our needs and was very strategic in helping us figure what the best option would be for us. More

Why you should use South Shore Nissan I went in with a problem covered by warranty Even though I had not purchased the car there I was surprised with the speed and courtesy shown to me. N I went in with a problem covered by warranty Even though I had not purchased the car there I was surprised with the speed and courtesy shown to me. Not only did they diagnose the problem quickly but they gave me a free loaner car to boot. Was in and out o there in a 2019 loaner with 1900 miles on it in 30 minutes Try these guys out COURTEOUS QUICK AND PROFESSIONAL Ken Kelly 2018 Nissan Frontier Owner More

New Nissan Frontier Salesman Cato was great no nonsense Knowledgeable and honest Finance mgr Doug was great too They man the whole thing pleasureable I would highly recom Salesman Cato was great no nonsense Knowledgeable and honest Finance mgr Doug was great too They man the whole thing pleasureable I would highly recommend them More

great experience Gina was great ...the service was top notch ..I got a great deal as always ..this is my third car from Gina Tappan..you will never ever go wrong..Mel Gina was great ...the service was top notch ..I got a great deal as always ..this is my third car from Gina Tappan..you will never ever go wrong..Mel the manager was also great More

SAW AD ON TV FOR $149 THE DAY AFTER SIGNED FOR $269 Salesman was very pushy, never gave us the $149 lease deal on TV, Never responded to my letter requesting new deal to reflect or a refund of the month Salesman was very pushy, never gave us the $149 lease deal on TV, Never responded to my letter requesting new deal to reflect or a refund of the monthly difference of $3,600.00. NEVER DEAL WITH THEM AGAIN!!!!! More

Lease return experience/horrible Tried for 4 weeks to return my vehicle at the end of it's lease. Each time I called I was given a different answer: 1: you can return it any time 9-9, Tried for 4 weeks to return my vehicle at the end of it's lease. Each time I called I was given a different answer: 1: you can return it any time 9-9, 2) call this number (cell # given) I call , leave a message, still waiting on a return call 3 weeks later. Several times I call and was told lot was full, trucks were not picking up cars. I get that, but tell me a firm time when I can drop it off! Next time I call, was told lot full, call another Nissan dealer. I ask for some phone numbers. Guy tells me "google it". I start to ask him what kind of customer service is this where you don't have these numbers on hand? He hangs up on me. Stay away from this place!! PS: I call Legend Nissan in Syosset and my problem was solved in one call. Massapequa Nissan employees all need a lesson in customer service skills. More