South Pointe Honda

Took my 2026 Honda Ridgeline in for its first service today. Service advisor Deena was a pleasure to work with and my truck was serviced in a timely manner. today. Service advisor Deena was a pleasure to work with and my truck was serviced in a timely manner. More

The service department was great. They had my Passport for about 2 weeks, not their fault, waiting on a part from Honda. They arranged for a rental car for me to use, at Honda’s expen They had my Passport for about 2 weeks, not their fault, waiting on a part from Honda. They arranged for a rental car for me to use, at Honda’s expense. They were very good at keeping me informed. Definitely 5 stars. More

Gabe really out of his way to help me with my warranty and get everything taken care of and get everything taken care of More

Great service from Deena. Got my car in and out quickly. Made my appt the same day, which was great. Got my car in and out quickly. Made my appt the same day, which was great. More

Very courteous service department. Dealership is very well run and clean. Employees inside were friendly. Dealership is very well run and clean. Employees inside were friendly. More

My service advisor Gabe was very courteous and professional. He explained the reasons for my needed service very clearly and in a no pressure way. He also noticed I had a coupon in the car that I professional. He explained the reasons for my needed service very clearly and in a no pressure way. He also noticed I had a coupon in the car that I failed to present and applied it to my service cost in a way to maximize my savings. Also, the work was completed in a timely manner. Very satisfied with the excellent service provided by Gabe and SouthPointe Honda. Highly recommend! More

If you’re thinking about buying a car and paying for an extended warranty for peace of mind — DON’T BUY IT FROM HONDA. STAY AWAY! This has been one of the worst car buying service experiences I’ve ever extended warranty for peace of mind — DON’T BUY IT FROM HONDA. STAY AWAY! This has been one of the worst car buying service experiences I’ve ever had I brought my 2025 Honda Pilot in because the AC stopped working in July, A vehicle that new having AC issues was already frustrating, but what started as an issue that should have taken a couple of weeks has turned into a months\-long nightmare. When they sell you an extended warranty, they make it sound like it’s there to give you peace of mind when something like this happens. One of the things included is a rental vehicle if your car has to stay in the shop. Well… my Pilot has been sitting there since July because the parts are supposedly on backorder. I’ve received multiple texts with the repair date being pushed back, and now I’m being told the parts won’t arrive until October 12 They gave me a Ridgeline as a loaner, which is a small truck and does not work for my family. I have kids, and I’ve explained multiple times that this vehicle is not convenient or practical for us. Unfortunately, nobody seems to care or be willing to offer a solution This is exactly what I thought I was paying for when I purchased the extended warranty, peace of mind and support when something goes wrong. Instead, I’ve gotten months of frustration and very little help This was my first Honda, and it will definitely be my last If you’re considering buying a Honda and paying extra for an extended warranty,do your research before giving them your money More

Service was excellent as always, and the advisor was genuinely customer‑focused, attentive, and effective. genuinely customer‑focused, attentive, and effective. More

Took hrv in for B1 service. Tech confirmed I would wait for it. Got a message saying all was green on the checks but not that the car was ready. I finally messaged an hour late Tech confirmed I would wait for it. Got a message saying all was green on the checks but not that the car was ready. I finally messaged an hour later and the tech said it was ready. The paperwork was already filed away at the cashiers desk. He commented that he wasn’t sure if I was still there, but never came to check. More

Gabe was great to work with! Clean waiting area and great communication throughout the process. Clean waiting area and great communication throughout the process. More