South Park Mitsubishi

Very bad experience I brought an used SUV from this dealer. The sales guys succeeded in selling the car by hiding the defects of the vehicle. It didn't take too long for I brought an used SUV from this dealer. The sales guys succeeded in selling the car by hiding the defects of the vehicle. It didn't take too long for me to realize that there are unnoticeable cracks on the windshield. Within 24 hours I contacted back saying there is a crack on the windshield and requested them to replace the windshield as a courtesy as I am not very happy with it. They told they knew it and had it on record that there is a crack on the windshield. My immediate question to them is why I was not informed about it. I got the answer that they need not to notify me and it is part of my responsibility to figure it out. I requested for a solution to consider replacement of the windshield. They told that they are not obligated to do that. Very next day I found one more crack on the windshield. I am very unhappy with the purchase. More

Friendly, quick and easy sale Needed to get a vehicle with a third row seat. Found an used Outlander online that interested me and stopped in to the dealership after work. Met with Needed to get a vehicle with a third row seat. Found an used Outlander online that interested me and stopped in to the dealership after work. Met with John and after a test drive, started the purchase process. John and Tracy were extremely friendly and professional. The overall process was relatively quick and easy with no 'gotchas'. I highly recommend South Park Mitsubishi, John and Tracy to anyone looking for a new/used car More

Great and Honorable Experience This was my first time buying a new car from another state. My salesman John Kozik was very patient and helpful. Mr. Kozik guided me through the entir This was my first time buying a new car from another state. My salesman John Kozik was very patient and helpful. Mr. Kozik guided me through the entire process and waited for me to get the necessary documents and info for the purchase he also went above and beyond to answer all my questions and requests. I highly recommend John Kozik to anyone seeking help when shopping at South Park. He is a true and honorable salesman. More

Needed Lamborghini sold I decided to Consign my Lamborghini for sale, and South Park Mitsubishi was the only place fir me. Got a great price in a week! I decided to Consign my Lamborghini for sale, and South Park Mitsubishi was the only place fir me. Got a great price in a week! More

Looking for a reliable vehicle to transport the Grandkids I'd have to say that I've never previously experienced such a first-class car dealership. From the first contact I'd had with Gocan (GM) to meeting w I'd have to say that I've never previously experienced such a first-class car dealership. From the first contact I'd had with Gocan (GM) to meeting with Husni Daghles (Sales) and Tracy Goodwin (Business Manager) the team couldn't have been more customer service oriented and willing to answer all of our questions.... I'd certainly recommend them most highly........ More

Outstanding Customer Service I recently totaled my 2016 Mitsubishi Outlander. It was a no-brainer as to where to go for a new Car. South Park Mitsubishi has been amazing with ev I recently totaled my 2016 Mitsubishi Outlander. It was a no-brainer as to where to go for a new Car. South Park Mitsubishi has been amazing with every car purchase I have made. I went and saw John Kozik to start the buying process. John, Bill, and Tracy were so understanding and helpful. The entire process was straightforward, no nonsense, and free of any pushiness. I could not ask for a better group of individuals to deal with when buying a car. This is the FIFTH car that I have purchased from South Park Mitsubishi. I will always recommend them for anyones car buying needs, used or new! More

Outstanding Service! From the minute we walked in they were professional and very helpful. They made our buying experience wonderful. Everything was so easy. We worked From the minute we walked in they were professional and very helpful. They made our buying experience wonderful. Everything was so easy. We worked with John Kozik, Bill Burns and Tracy Aracich. Mr. Cinar runs a very smooth operation. We will definitely be recommend them to all our friends and family. More

Great buying experience Just made my 3rd purchase from them. Super Great service yet again. They make it so easy and stress free. Can't thank John and Bill enough. Both where Just made my 3rd purchase from them. Super Great service yet again. They make it so easy and stress free. Can't thank John and Bill enough. Both where amazing, took the time to answer all my questions. I never felt pressured. I'll for sure buy there again. More

South Park Mitsubishi HORRIBLE Service Mitsubishi warranty isn't worth the piece of paper it's written on because they don't want to cover parts that should be under warranty. I took my En Mitsubishi warranty isn't worth the piece of paper it's written on because they don't want to cover parts that should be under warranty. I took my Endeavor in with a oil leak when it was under warranty and I was told that they fixed the problem. The oil / grease mark in my drive way stopped. Later I found out that it was front end problem which they missed when I took it in under warranty. ( they fixed the problem which was nothing) I just took it in for a state inspection only be told that I had a ripped boot on my front drive (C V joint) and the bill would be 890.00 dollars. I took it to a NTB and they looked it and said that's the clamp for boot was not made right and that the boot was not ripped. Please note the car only has 44,000 miles on it. And we purchased the car new and it has been babied from the start. We normally get 9 to 10 years out of a car due to the low miles and fact that we take care of it. I called the service manager at South Park Mitsubishi about the problem and told him that boot was ok and that it was not ripped just a poorly made clamp and that I was going to send the parts to Mitsubishi to review. I was told to take my business someplace else that they did not need my business, then he just hanged up on me. I did take my business elsewhere - NTB repaired the car for less half the cost of the dealer. It is sad to be ripped off by a new service manager and when you catch them with the price that was twice the cost and not the same problem that was told to you. I use to deal with the old service manager Mike and he always worked with me and did not over charge for repairs. I was told by NTB that oil / grease link on boot could have waited because of the low miles and use age. Oh have Outlander Sport that I can't get them to repair right. The Bluetooth radio will not work right it keeps locking up and I just give up trying to get them to fix it. And the Outlander Sport runs right when it wants too. I was told that's it normal for the shift funny and pro form poorly, Don't worry once my other Mitsubishi is out of warranty or I find a different car I will replace it. I learn my lesson my Mitsubishi is a second rate car company and that there warranty is the best because they just don't repair your car till you have to pay for it. Oh 48.00 dollars for a oil change! More

My First Experience with a Dealership I started shopping for a new car a few months ago for the first time in my life. South Park Mitsubishi made everything so easy. I worked with Tony Goo I started shopping for a new car a few months ago for the first time in my life. South Park Mitsubishi made everything so easy. I worked with Tony Goodwin mostly. He is knowledgable, friendly, and he was not pushy at all. He gave me all the information I needed to make a smart purchase, and he was very accommodating. In our first consultation, he showed me all the ins and outs of the car I was interested in (Outlander Sport) and allowed me to test drive two different models. He was very patient; I never felt that he was in a hurry to get me out the door. Aside from customer service, the dealership itself is conveniently located, and there is a repair garage right next door. Their warranty is unmatched by any other dealership, and the purchase of a vehicle comes with many perks. I could not be happier with the experience. More