South Houston Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 273 reviews
Patrick did an excellent job with us, he was courteous, answered all questions and was very attentive. Only drawback is a practice which I have noticed by many dealerships/manufacturers, which is to adver answered all questions and was very attentive. Only drawback is a practice which I have noticed by many dealerships/manufacturers, which is to advertise a price and list the specifications and then all trucks on the lot have bed sprayed which they charge extra, wheel locks which they will take off but are extra, etc. More
After reading the reviews online I was a little hesitant about going back to David McDavid but we took a chance and we are so glad Patrick was the first one to come and help us. The car we purchased didn't about going back to David McDavid but we took a chance and we are so glad Patrick was the first one to come and help us. The car we purchased didn't have tint or a spoiler like I wanted but by the next business day he had me back in there to drop the car off. I didn't want to bother him so I went straight to the service dept. and Patrick was there with a loaner car waiting for me. I came back the next day and my car was ready as promised. I am very satisfied with the service he provided and even happier with my new car!! More
Asked for bottom price of 2013 Rogue, told price as e-price of 25,050. Then when we started to do paper work they had a bunch of add ons that dealership had added to car. When I had asked for bottom e-price of 25,050. Then when we started to do paper work they had a bunch of add ons that dealership had added to car. When I had asked for bottom price, that is what I wanted, if they had been upfront with us from the beginning, would have purchased car. I do not play games with dealerships, should have already had add ons in the bottome price. Went to another dealer and bought a different car. More
I made an appointment to see a very specific model that was listed in their inventory, when I showed up the vehicle was not ready for sale. It had just gotten in and had not been through their inspection/ was listed in their inventory, when I showed up the vehicle was not ready for sale. It had just gotten in and had not been through their inspection/get ready department. The staff wasn't in an hurry to see what they could do to get this vehicle ready to sell to me. I walked in with every intention to buy, I had all of preapproval's done and even had cleaned out my Nissan Quest in case I decided to trade if I got a fair deal. Sylvia seemed preoccupied and not interested. I was given an e-price that wasn't honored when I asked before driving back over an hour because I did not want to waste my time. I called the new car sales manager to complain about my very bad experience and he wasn't much help. He gave me attitiude and didn't resolve anything. He was to get back with me and he never did. I would not recommend this dealership to anyone. Their business practices are deceiving and unprofessional. This place is not in touch with customer service but rather in high volume sales probably to other dealers. I bought from another dealership. More
I shopped online for Nissans for 2 weeks falling for all the tricks dealers play. Tom Peacock and Sterling were horrible. I was told by the internet department one price and i came in and was charged for ho the tricks dealers play. Tom Peacock and Sterling were horrible. I was told by the internet department one price and i came in and was charged for horrible fees. I was finally contacted by McDavid Internet and they told me that all dealerships charge those "Fees" but after getting there total and comparing it to the other 2 dealerships mcdavid nissan was the lowest. They were honest with me from the get go about having dealer fees and destination and helped me compare them to the other places and even doh mcdavid charged me for dealer fees i was still at a lower price that the other dealerships. Over all i would say it was a learning experience and i believe if i buy nissan it will be only from McDavid sales man was great and got a good apr! Thanks mcdavid nissan. More
I shopped online for Nissans for 2 weeks falling for all the tricks dealers play. Tom Peacock and Sterling were horrible. I was told by the internet department one price and i came in and was charged for ho the tricks dealers play. Tom Peacock and Sterling were horrible. I was told by the internet department one price and i came in and was charged for horrible fees. I was finally contacted by McDavid Internet and they told me that all dealerships charge those "Fees" but after getting there total and comparing it to the other 2 dealerships mcdavid nissan was the lowest. They were honest with me from the get go about having dealer fees and destination and helped me compare them to the other places and even doh mcdavid charged me for dealer fees i was still at a lower price that the other dealerships. Over all i would say it was a learning experience and i believe if i buy nissan it will be only from McDavid sales man was great and got a good apr! Thanks mcdavid nissan. More
Nissan Commercial is terrible - there is no communication- Went in to buy a car they do not know when the car will be in stock - Could be 3 months... ended up taking much longer than I was told communication- Went in to buy a car they do not know when the car will be in stock - Could be 3 months... ended up taking much longer than I was told. On three occasions I had a date that the car was due in and then the date would change. It is not the dealerships fault, but Nissan - they need to get their act together. Needed the particular car otherwise I would stay away from Nissan!! Waleed - did the best he could with the situation. More
bait and switch. given a price via e-mail. contacted sylvia via phone. i asked her if the price i was quoted was the real price. she said yes + tt&l. i asked her what the catch was since this was the sylvia via phone. i asked her if the price i was quoted was the real price. she said yes + tt&l. i asked her what the catch was since this was the cheapest by far that we had found. she said there is no catch, that is the price + tt&l. so, we drive 100 miles to houston and the price given to us was over 3,000. more base price + over 1,500 in dealer add-ons. then the dance began. back and forth between the manager. they dropped the price to the agreed upon price but would not budge on the add-ons. so needless to say, the internet manager can quote any price she wants to but the dealership doesnt have to honor it. we will be filing a complaint against them for deceptive trade practices and one with the bbb, if they are even a member. this was no misunderstanding or communication error. More
First my wife decided she wanted a new premium pathfinder which are nearly impossible to find. Waleed spent a week tracking down the exact one she wanted and had it for her the next day, which was saturday. which are nearly impossible to find. Waleed spent a week tracking down the exact one she wanted and had it for her the next day, which was saturday. Met him him that morning and was out in less than an hour. Thanks Waleed for the time and effort put into this sale! More