South County Lexus
Mission Viejo, CA
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GX Purchase Jason was very patient and accommodating. I had a special condition purchase that was directly from corporate and he handled it very well! Whatever he Jason was very patient and accommodating. I had a special condition purchase that was directly from corporate and he handled it very well! Whatever he was unfamiliar with, he’d seek out from others at the dealership! I appreciated his resourcefulness and willingness to deal with me. Thank you, Jason! More
Thank you for my 2019 Lexus ES 350 Steven!! From our initial phone conversation to our meeting with Steven at South County Lexus that same evening, Steven made our car buying experience amazing. From our initial phone conversation to our meeting with Steven at South County Lexus that same evening, Steven made our car buying experience amazing. He was very informative, polite and made us feel very comfortable. Steven, thank you for being so honest and kind, we are very lucky to have met you!! More
Wonderful and easy to work with Robert was great to work with. He made the buying a new car process easy and stress free. We thank him for being so friendly and helping us find what Robert was great to work with. He made the buying a new car process easy and stress free. We thank him for being so friendly and helping us find what we wanted in a car and for a fair price. We are very happy and will refer our friends and family to him. More
Services The Service completed at the time promised.. RGD was courteous and friendly. I was updated and notified for additional work that is needed. He recom The Service completed at the time promised.. RGD was courteous and friendly. I was updated and notified for additional work that is needed. He recommended new tires next visit.. More
Excellent Experience Asher and his team were excellent and would recommend them to anyone looking for a car at South County Lexus. Thank you Asher for your service. Asher and his team were excellent and would recommend them to anyone looking for a car at South County Lexus. Thank you Asher for your service. More
Service Advisor Hassan Sarim/15,000 service for my LS 460 First, you should know I've been driving a Lexus LS since 1991, shortly after they were introduced. All were bought new, first one in Bellevue, WA, th First, you should know I've been driving a Lexus LS since 1991, shortly after they were introduced. All were bought new, first one in Bellevue, WA, the last two at South County Lexus. So, I have 27+ years of the Lexus experience. For the most part, I've been satisfied. Currently, I am very satisfied with 2 people in your service department, Daniel Garza (I understand he's no longer there, which saddens me), because he was definitely a 5 star employee. The other is Hassan Sarim, my Service Adviser of choice. Hassan is the best service writer I've had, at your dealership or the one in Bellevue. Hassan answers the phone or returns my call quickly. He always greets me with a smile with good eye contact. He listens and he follows-through. I trust him. More
Highly Reccomend VERY KIND STAFF ! HELPFUL IN EVERY WAY .THEY ALL WORKED TOGETHER AS A TEAM TO GET ME INTO THE CAR OF MY DREAMS ! I DID THE WHOLE TRANSACTION AFTER WOR VERY KIND STAFF ! HELPFUL IN EVERY WAY .THEY ALL WORKED TOGETHER AS A TEAM TO GET ME INTO THE CAR OF MY DREAMS ! I DID THE WHOLE TRANSACTION AFTER WORK ,AROUND 6 :30 & DROVE OFF IN MY BRAND NEW Lexus around 8:00 . Thank you -South County Lexus More
Smoothest, most relaxed transaction I've ever had car buying I can't even begin to say enough good things about Steven. He was so helpful from start to finish and made my dream come true of the exact car I had I can't even begin to say enough good things about Steven. He was so helpful from start to finish and made my dream come true of the exact car I had been looking for for over 6 months. I originally found the listing on Cargurus because I live in Tucson, AZ and South County Lexus had the EXACT car I had been looking for. I started the conversation with Steven online and he did everything possible to give me the facts, sent pictures and video and went the extra mile for a buyer out of state. Now a lot of salesmen would have emailed once and let it go, but Steven knew how to help me without being annoying and he walked that line with grace. I never felt pressured or any negative energy. Even the day I came to see it and buy, he was so cool about everything. I wish all salesmen were like Steven. He made the whole transaction comfortable, smooth and enjoyable. I am VERY HAPPY with my new car and am VERY HAPPy with Stevens performance and professionalism. He gets 5 stars and if I could give him more, I would! HIghly, highly recommend!! More
Service at South County LEXUS My experience at the Service Department has always been excellent. The Service Representatives are polite and efficient. Time estimates are accurate My experience at the Service Department has always been excellent. The Service Representatives are polite and efficient. Time estimates are accurate and progress updates are provided. A final review of service performed is thoroughly explained and the car is delivered back to me freshly washed. I am 100% satisfied. Thank you. More
Kamran Shakouri Kamran provide excellent knowledgeable, personalized, service through out the purchasing process. He answered all my questions and addressed all my c Kamran provide excellent knowledgeable, personalized, service through out the purchasing process. He answered all my questions and addressed all my concerns. He is a asset to your company. More