South County Lexus
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 1,775 reviews
Great Service Ronnie Crowe of the service department is a highly capable, courteous, and professional Service Consultant. No BS; attended to my service needs (new Ronnie Crowe of the service department is a highly capable, courteous, and professional Service Consultant. No BS; attended to my service needs (new tires & alignment) at the correct price based on my on-line research. In and out in a loaner was super fast and easy. Contact from Ronnie with updates was timely. Car was done on time and as promised. The thorough "many point inspection" indicated a faulty component which was replaced under warranty. Great service! Thanks! More
Very pleased with the great and fast car buying service I would like to thank Jason Thomas for a wonderful experience buying a car within 3-4 days hassle-free. I need to buy a car within few days since I ha I would like to thank Jason Thomas for a wonderful experience buying a car within 3-4 days hassle-free. I need to buy a car within few days since I had to ship my current car to my kid in a different state. Jason always followed up with detailed emails about the car and price and is very responsive and diligent to all my questions and requests, he also searched all inventory to find the car I am looking for and I am picky with the car features and colors. I did go to another dealer to test drive the car but the other dealer was not responsive and did not find the car I like so they lost my business. I will definitely recommend to my friends and families South County Lexus. Thank you Jason again for a great car buying experience. More
Outstanding service and follow through! Jason Thomas was great! He walked through the whole buying experience without ever once pressuring me, and knew how to respond to every question I had Jason Thomas was great! He walked through the whole buying experience without ever once pressuring me, and knew how to respond to every question I had. The buying experience was honest, straight-forward, and smooth. I'd recommend him every time! More
Thank Team Thanks Steven and Hans for the great service and great car..... The car looks great and can't wait to put some miles on it. Thanks Steven and Hans for the great service and great car..... The car looks great and can't wait to put some miles on it. More
JR Rawatch I have bought my cars here since 1992 . JR has been my salesman the last 8. Nothing but good things to say about him. Easy to work with and always kn I have bought my cars here since 1992 . JR has been my salesman the last 8. Nothing but good things to say about him. Easy to work with and always knows what I am looking for and tries to get the job done. I bought a car for my wife and leased one for myself the same day. I will only by a car from him. More
Great easy experience in purchasing my FIRST LUXURY CAR 🤗 After researching the Lexus I was interested in and looking at cars at different dealerships, I chose South County Lexus. Ted Bokhari showed me the ve After researching the Lexus I was interested in and looking at cars at different dealerships, I chose South County Lexus. Ted Bokhari showed me the vehicle I was looking for. He was knowledgeable and professional and it was truly a painless experience. From finance to driving my car off the lot, South County Lexus took time to explain everything about my car and even showed me how to work the technical features of my new car. Hassle free experience in a friendly welcoming environment. THANK YOU SOUTH COUNTY LEXUS. I love my new RX 350 😘 Mary W. More
Great customer service ~ beautiful car! I had the best experience today finalizing my purchase of a new Lexus NX 300. I've been coming to this dealership for almost 20 years, and this was m I had the best experience today finalizing my purchase of a new Lexus NX 300. I've been coming to this dealership for almost 20 years, and this was my third car purchase from them. I have to say that Jeff Rawitch knows exactly how to treat a customer and he is attentive and responsive to what it is you're looking for. He truly didn't mind that I changed my mind a few times and found me exactly what I wanted. He's the best salesman I've ever worked with, and I couldn't be happier! He truly is the best. And I have to add that Larry Chatterfield in finance was also a pleasure. Thank you all so much for everything. More
Easy no pressure process Internet process through USAA was fast and simple. Greg called us soon after I requested more information on the car we were interested in. We sched Internet process through USAA was fast and simple. Greg called us soon after I requested more information on the car we were interested in. We scheduled a test drive and found the car, a lease return, to be extremely well taken care of and the advertised price was very good, so we purchased it. The whole process was quick and easy. More
Good service and friendly staff People are friendly and helpful. Reliable and explain very well about the service. Highly recommended. Customers are at ease. They will recommend extr People are friendly and helpful. Reliable and explain very well about the service. Highly recommended. Customers are at ease. They will recommend extra services only when needed. You really can trust this service department. More
Excellent Service & Buying Experience We have been using this dealership in the past 18 years to service our previous GS. We recently replaced it with an NX hybrid. Steven Suh, the Interne We have been using this dealership in the past 18 years to service our previous GS. We recently replaced it with an NX hybrid. Steven Suh, the Internet Sales manager, is someone we consider an excellent customer advocate. The buying process was totally transparent and efficient without wasting our time while meeting our specific needs, Steve is personable, experienced, and professional. He was very flexible in accommodating our busy schedule. It was also a pleasure to work with Larry Chatterfield, the financial manager, to complete our purchase in a timely manner. More