South Colorado Springs Nissan

was told the car only had one owner and found out there was five before us also the car had been in two accidents. we spent $800.00+ for repaires within the first month then at five months we wre looking a was five before us also the car had been in two accidents. we spent $800.00+ for repaires within the first month then at five months we wre looking at $2000.00 now come on besides when we went to trad it oh we were $4000.00upside down. they would not even talk to us. Will not recondment them to any body.I feel they took advantage of us ,my son also was treated the same way. Sandra More

Buying a car can be an intimidating process if you don't have a good referral to a reputable dealership. Our friend and neighbor referred us to SCS Nissan after we told him our car of 19 years bit the dust. have a good referral to a reputable dealership. Our friend and neighbor referred us to SCS Nissan after we told him our car of 19 years bit the dust. He had purchased a very clean & nice looking Toyota 4 Runner & a Nissan Exterra. When he had told us how pleased he and his wife were with both of their vehicles and the way the dealership was kind and knowledgeable we decided to make the drive down from Broomfield, Co to SCS Nissan. When we arrived we were greeted with pleasant smiles and hello's welcoming us to the dealership. We were treated like family even though they were close to closing. Derek Flynn and Steven Kern took the time to listen to what our needs were in a used vehicle and the amount we could afford. They checked their inventory and never once tried to pursuade us into a vehicle we could not afford. Of the many choices we had to choose from, we decided on an extremely clean 2004 Ford Escape XLT that had exceptionally low mileage and that had been well maintained. The finance department made the paper process easy and painless. When it was time to sign papers the dealership was already closed. Everyone there was very patient even though it was time for them to go home for the evening. SCS Nissan went above and beyond our expectaions for the quality of used vehicles and professionalism inwhich we will definately be bringing our daughter who is in college to purchase her first vehicle in the very near future. We strongly recommend SCS Nissan to all of our friends, family and already have to our neighbor who is currently looking for a used vehicle. Please go and visit SCS Nissan for all your needs as you will not be disappointed. Thank you for taking the time to read our review. More

Overall bad experience. They had the car I wanted or I would not have bought. Had to come back twice to resign paperwork due to errors. The finance man quit before our deal finished. Our salesman was a de would not have bought. Had to come back twice to resign paperwork due to errors. The finance man quit before our deal finished. Our salesman was a decent guy although I don't think he liked his job either. Steve the manager/owner was an interesting individual. He talked and talked about himself and seemed very aggitated. The guy was a little scary. My wife wanted to leave but I wanted the car. We waited for over an hour to sign our paperwork last time and I thought they forgot we were there. Would not recommend this dealership. More

The staff was really nice, super entertaining and made the process a fun experience and made it go by quick. Thanks South Colorado Springs, you guys ROCK! the process a fun experience and made it go by quick. Thanks South Colorado Springs, you guys ROCK! More

The customer service was great. The salesmen, Kevin and Jason, did not use high pressure to push my wife and I to purchase a new car. Steve was willing to make a deal. All three of them were very curtiou Jason, did not use high pressure to push my wife and I to purchase a new car. Steve was willing to make a deal. All three of them were very curtious and helpful. When we said we wanted to think about the deal and discuss it with my NCO since I'm in the army, they did not pressure us. They said ok and that they understood. More

Kudos to Steve for a great experience. We had our bumps in the road but he makes up for it again and again. So thanks for that in the road but he makes up for it again and again. So thanks for that More

I bought a car at this dealership several months ago and dealt with RAY not to be confused with a Roy they had working in the internet dept( a real slow breather) with John Johnson! We had a great time and dealt with RAY not to be confused with a Roy they had working in the internet dept( a real slow breather) with John Johnson! We had a great time and got a great deal I recently brought a freind in to buy a car and got another great deal would recomend these guys any day. More

In light of the experience below there was some extremely positive followup. This is an organization that is making positive improvements, has demostrated that it is willing to do everything possble to impro positive followup. This is an organization that is making positive improvements, has demostrated that it is willing to do everything possble to improve, and appears committed to improving the customer's experience. The car we bought, we love and it is exactly what we wanted and expected. The changes that were outlined will make South Colorado Springs Nissan a better place to shop. Thank you. Limited inventory, inflexible, ineffective in working cross dealership deal; and after working with the sales team I would not want to either. I rececived an "We OWE" sheet. These were extras the deal owned me after the sale - part of the reason I agreed to go forward. This sheet was loaded with phrases that had no clear definition. For example I wanted a floor mat at a discounted price. They gave me New Car Departement pricing. The parts department had no idea what that meant. The Sales team did not give me a definition when I asked. A dealer that can not discount a OEM part for more than 15% must be in trouble. Beware! The sale manage Mike, is not to be taken at his word. Even after closing a deal at 8:30 pm with Sales manager Mike, Sales manager Mike called the next day to see if we were still looking for a car. I could not beleive it. More

After reading these reviews I probably wouldn't go to this dealership either. But from my recent experience, I would have to disagree with each one of them. My experience was pleasant from start to fin this dealership either. But from my recent experience, I would have to disagree with each one of them. My experience was pleasant from start to finish. I was greeted promptly, the exact car I was looking for was located on the lot in about a minute and the test drive wasn't just a one time around the block, I actually got to drive the car. I was trading in a car that had quite a bit of negative equity and definitely was not expecting to be able to walk out the door with a new vehicle that day. I truthfully didn't think it was possible. I even called USAA to see if they could finance the loan and I was told it was impossible for them to take on that much neg. equity. I liked the fact that 3 days later (after a weekend even), when I came to turn in my spare keys, the owner, finance manager and salesman all remembered me. Knew the make and model I bought and what I traded in. I was treated with respect throughout the entire process and I would definitely recommend this particular dealership to anyone I know looking for a new car. I just happened to stop over there on a whim from work, and left with a new car... which I absolutely love. More

This has been the worst dealership I have ever walked into in my life i purchased 4 vehicles before this one, and I couldnt beleive the unprofessionalism of this dealership. At first they seemed nice I d into in my life i purchased 4 vehicles before this one, and I couldnt beleive the unprofessionalism of this dealership. At first they seemed nice I didnt have a problem with the sales guy really nice. Then came the finance it was a niiigghhhttmare they will try and rip you off anyway possible. I read the review before this it is true they add a clear coat package you never asked for then they tell you when your about to sign the contract "o and this extra thousand dollars is because of this" they also try and add extra warranties that you didnt ask for, they did about 10 extra things on top of this like stealing my trade-in and selling it ...While i still had to make the payments on it for about 6 months! Anyways Ive read alot on this place and you dont realize the damage they are doing until your bill comes in the mail for a higher percentage rate than you signed for and a higher payment. I got an attorney and it helped me get out of this horrible situation, but it was a long road of headaches and stress.I just highly recommend that NOONE buy from this dealership they take advantage of good people and have no type of customer loyalty. More