South Bay Jeep Chrysler Dodge Ram

I've enjoyed talking to Omar Nakami. Very helpful and understanding about our needs. My wife and i are very happy and satisfied with the service we got from Omar Nakami. I would definitely recommend Omar understanding about our needs. My wife and i are very happy and satisfied with the service we got from Omar Nakami. I would definitely recommend Omar to anybody. Thank you More

I have bought a few cars in my life time and after my first time I never wanted to go back to a big dealer again it was very stressful and dishonest but I did, a few years later and the same thing happen first time I never wanted to go back to a big dealer again it was very stressful and dishonest but I did, a few years later and the same thing happened. But this time was very different I went to Scott Robinson in Torrance and was approached by a very nice man by the name of Fauzy...Super cool guy very very nice and the whole time I was there he just made me feel very welcomed and comfortable even after the deal was done he still stayed very nice and that is rare it has been my experience that once you close the deal that's it...the dealer goes on to the next customer just waves you off, not this guy. I only got my car last month and I have already sent 3 people to them. I will go to them again in the future I was very pleased with them. More

After a long search for a new Jeep Wrangler, I decided it was time to make a purchase. After having a bad experience at the Cerritos dealership I moved on and was able to find the Jeep that fit my specs at was time to make a purchase. After having a bad experience at the Cerritos dealership I moved on and was able to find the Jeep that fit my specs at Scott Robinsion in Torrance. The sales process was very smooth, but I have found when making large purchases my experiences have always been pretty positive... Now I can't say that is the same case when service is needed. I purchased my Jeep on a Saturday afternoon and got home when it was dark. The next morning my wife noticed two flaws in the car. One was a broken piece of plastic on the passenger seat and a small crack in the side glass. I was pretty upset, but made the call to the dealership. Jake Monnier in the sales dept. (not my sales rep), stepped in, said he would get it taken of and took complete ownership to get both pieces replaced. He restored some of my faith in service related issues, but until it was repaired I didn't get my hopes up. The following day I received a call from Silvia Nena in parts. She wanted to know exactly what part on the seat was broken and asked if I could come in. The dealership is an hour + away from where I live, so I asked if there was another way... Silvia tracked down someone in parts and was able to find a picture of the seat and I was able to id the broken piece via email... She made that an "effortless" experience. Her follow-up was awesome, she provided me updates when the part would be in. The window took a little longer, so I asked her to just hold it and replace when they fixed the window. Fast forward a couple of weeks and I get called that the glass replacement was in, but was going to take half a day to replace. I wasn't looking forward to getting a loaner and driving back and forth. When I arrived for my scheduled appt., I was greeted by Service Advisor, David Sanchez. He informed me he would take care of me. I voiced I was not excited about getting a loaner and having to drive back and forth... This is when I knew I truely was experiencing great customer service, both David and Silvia fast tracked my repairs and I was able to wait while both items were replaced. They had me out of there in 2 hours! They valued my time and have made me a believer again in service work. Thank you Jake, Silvia and David! Ron Ellman More

No hassle or pressure from the salesman or sales department. Real friendly and professional atmoshere. I would refer friends and family to this friendly location. department. Real friendly and professional atmoshere. I would refer friends and family to this friendly location. More

We sold our 13 yr. old Dodge Grand Caravan to a friend. We're looking for a replacement van. Found the Dodge Grand Caravan Crew we wanted at a very fair price but the wrong color. They got the correct col We're looking for a replacement van. Found the Dodge Grand Caravan Crew we wanted at a very fair price but the wrong color. They got the correct color for us. There was no pressure by the sales people which we found very refreshing. We would not hesitate in recommending this dealership. More

Visited this dealership this morning to buy a new family car. Our salesman Fawzy was helpful, informative and friendly. He helped us get a great deal on the car, and I felt he went above and beyond in his car. Our salesman Fawzy was helpful, informative and friendly. He helped us get a great deal on the car, and I felt he went above and beyond in his service to us. Definitely recommend this dealership to anyone looking for a car, and ask about the factory rebates! More

Jonathan was very professional, courteous, and professional, a great person to deal with and a pleasure to work with! Made my visit a pleasurable experience professional, a great person to deal with and a pleasure to work with! Made my visit a pleasurable experience More

went in for my 30,000 mile service on my dodge 1500 and pointed out a factory defect/ safety issue ( back seat belts were bolted in the wrong spots ) that i tried a year ago with a different employee to c pointed out a factory defect/ safety issue ( back seat belts were bolted in the wrong spots ) that i tried a year ago with a different employee to correct . The employee a year ago told me there was nothing he could do except chanrge me money for somethin that would hardly fix the problem and still be a safety issue. i showed the problem to Manuel Salinas and he had no problem fixing the problem with a quickness . thank you Manuel for being the type of man who takes pride in his job and going above and beyond . More

Cubby was exceptionally friendly and honest and he understoon what I was looking for and did not try to sell me up or look for anohter vehicle. He was very professional and went to bat for me with ma understoon what I was looking for and did not try to sell me up or look for anohter vehicle. He was very professional and went to bat for me with mangement. Jason was also very friendly and profiecient in the finance area. Explained everything in detail and answeredc all of my questions. I had a very pleasant experience in dealing with both of the gentlement. More