Sooner Kia

I have always received quality service work for my Kia at Big Red and they have very knowledgeable technicians. I can always count on them to get my vehicle in and out quickly without having to make an appo Big Red and they have very knowledgeable technicians. I can always count on them to get my vehicle in and out quickly without having to make an appointment. I would recommend this dealership for service work. More

Best service visit I have had in over a year. I did not have an appointment this morning and I was still able to drop it off and it was ready not even 2 hours later. Everyone was very nice and when I pick have an appointment this morning and I was still able to drop it off and it was ready not even 2 hours later. Everyone was very nice and when I picked my car up the manager pulled it up for me and went over all the work that was done and made sure everything was right. Definitely a huge improvement, A+! More

I am currently living in Canada, and this morning I was able to purchase a vehicle I found online from Big Red Sports/Imports. I called in about the 2005 mini cooper and spoke with Brittany, the manager o able to purchase a vehicle I found online from Big Red Sports/Imports. I called in about the 2005 mini cooper and spoke with Brittany, the manager of internet vehicles. She got all the answers to my questions and the price we were able to agree on plus the cost to ship the vehicle to Canada was less than anywhere else I had found closer!! The whole process took maybe an hour and was done all over the phone which is unbelievable. I cannot wait to have my car arrive this week; very excited! More

This was the easiest car buying experience Ive had yet. I found the car I was interested in on the dealerships website and made an inquiry about it. The internet manager Brittany contacted me not even 10 mi found the car I was interested in on the dealerships website and made an inquiry about it. The internet manager Brittany contacted me not even 10 minutes later and scheduled an appointment for me to come look at and possibly test drive the car. I had never heard of making an appointment at a car dealership before, but I just went with it. When I got there at 4pm I thought the car I was wanting to look at was already being looked at by someone else because it was parked right up front. I decided to call Brittany before I got out of my car because I didnt want to waste my time since that was the car I wanted and it turned out that the appointment had been set so that the car could be pulled up and ready for me to see. I thought this was really cool and very good customer service! I can say I would recommend Big Red, and specifically the use of their internet department if you have one particular vehicle you are wanting. More

My most recent visit to Big Red was for service on my 2007 Kia Spectra and it was actually the first time I have ever gotten to work with a manager. It seems like the only time you ever get to see a man 2007 Kia Spectra and it was actually the first time I have ever gotten to work with a manager. It seems like the only time you ever get to see a manager anymore is when there is a problem to be dealt with, but I got to tell Mark, service manager, firsthand what was wrong with my vehicle. It put my mind at ease knowing that a manger already knew about my car so it was likely to be fixed properly and without any other problems. By far this was the best service visit I have ever had, and even though every time is dreaded, it wont be because of the employees or the quality of work done. More

After having a terrible car shopping experience, my wife and I decided to stop in Big Red Sports/Imports in Norman on our way home because an SUV she had never seen caught her eye. I no longer had the inte and I decided to stop in Big Red Sports/Imports in Norman on our way home because an SUV she had never seen caught her eye. I no longer had the intention to buy that night but when we drove up we were greeted very professionally, of course with what we had just experienced anything seemed better, so I gave it a shot. My wife test drove the new 2011 Kia Sorento and fell in love. We experienced no problems and we did infact get real close to what we were wanting for our trade, so I guess according to another well-known dealership in Norman, this must have been one of the "lower end" dealerships! In the end, Big Red Sports/Imports got my business so thats all that matters and my wife is very happy with her Sorento. More

About 2 months ago I started calling around to local dealerships looking for a used Jeep Liberty. Like normal, I had several specifics I was looking for but I was unable to find anything that I was wan dealerships looking for a used Jeep Liberty. Like normal, I had several specifics I was looking for but I was unable to find anything that I was wanting to buy. I spoke with a gentlemen named Bobby at Big Red Sports/Imports and told him what I was wanting and of course, they didnt have it, but he said he would take my information and continue to look and would let me know if they got anything. Now 2 months later Bobby from Big Red calls me to tell me that they had gotten in almost the exact car I was wanting..and fortunately I had not yet settled for anything else! I could not believe he had remembered and I will not forget that when I make my next vehicle purchase. More

I hadnt used Big Red Sports/Imports service department since Hudiburg owned it and a friend of mine told me that he took his Suzuki in last week to be worked on and that the service department had almost since Hudiburg owned it and a friend of mine told me that he took his Suzuki in last week to be worked on and that the service department had almost an entirely new staff and Hudiburg no longer was the owner. On Monday I drove to Norman because I needed my Kia maintainence done and they were able to get my car in without and appointment and they were so nice about it. I felt like I was in a whole other dealership then what I was used to in the past. Everyone was cool and treated me as if they actually enjoyed their job and were there to help me. More

This is the first vehicle I have purchased on my own and I was worried I would be told that I still needed a co-signer. I first talked with Brittany in internet sales and after telling her my situation she I was worried I would be told that I still needed a co-signer. I first talked with Brittany in internet sales and after telling her my situation she spoke to a manager and assured me that they would be able to get me a car with my own information. After making a 2 hour drive I was relieved to be leaving in a new (to me anyway) car. I appreciate them taking the time to work with me because I know it can be a hassle and some places dont even like to mess with it if its not a huge sale. My salesmen, Gerry, was very friendly and helpful as well. More

I made a purchase with Big Red Sports and Imports of Norman. In the beginning I was generally pleased with my purchase minus the haggle, pressure and old school tactics they used to get the sale. Being Norman. In the beginning I was generally pleased with my purchase minus the haggle, pressure and old school tactics they used to get the sale. Being up front and honest would have made things easier. The 06 Grand Vitara seemed like a good choice. I was happy with the warranty 7 year 100k power train warranty, making me feel better about the purchase. I also purchased an extended warranty, which I felt pressured into. The vehicle ran well without much issue. We serviced the vehicle on a regular basis. More frequently than what was suggested by Suzuki. The car broke down on a business trip this December in 2009. I took the car to the dealer where I made my purchase in hopes I would be treated fairly. I was informed that my factory warranty will not cover the damages to the vehicle due to the oil break down in the engine. I gave them my service records for the vehicle. I was informed that this meant nothing and the factory warranty as well as my extended warranty will not cover any repairs. My first question was do I sue the Oil company for making faulty oil or does the oil companies not make oil up to Suzuki standards. I would like to get an opinion from a Castrol Representaive. My second concern would be why the factory suggests oil changes every 7,500 miles (which seems very out of the ordinary.) Unless they are trying to give themselves excuses for not covering warranty due to oil build up in the engine. It also seems rather odd, that I have not got a written statement from the dealership why they are throwing my factory warranty and extended warranty out of the window. My certified Mechanic stated if the oil pump is not working properly or failed which is part of the powertrain, it would build sludge. Instead of them investigating this, the burden is on me to prove it. If you have had similar issues I would love to hear about it. Feel free to contact me or leave comment on this page. http://bigredsportsnorman.com/ More