Sooner Kia

Treated us right. Got us a great intrest rate and had us out of there in no time in a new Kia Forte. Thanks Guys out of there in no time in a new Kia Forte. Thanks Guys More

Approximately 1 month ago I contacted Big Red about a Blue 2008 Nissan Rogue listed on their website. At that time I was told that it was sold. Last Thursday I saw it was still on their website and I a Blue 2008 Nissan Rogue listed on their website. At that time I was told that it was sold. Last Thursday I saw it was still on their website and I again contacted Big Red to verify that the vehicle was sold, at that time I spoke with the salesman named Shy. He stated it was still there and that he would get more information on it and call me back. When Shy called me back the only thing he would tell me was that it was still there. I constantly repeated myself stating I was only interested in the Blue 2008 Nissan Rogue, knowing that there was a tan 2009 Nissan Rogue on the lot. He confirmed it was still there. When I asked if I could confirm the stock number he stated that he didn't have that information on him but if I was talking about the 2008 Nissan Rogue then he was looking out the window at it right then. I explained to him that I lived in a different town and would be willing to drive up to Norman if it was there and he told me to come on down. My husband, our 18 month old and I (which I'm currently 6 1/2 months pregnant) drove to Norman to look at this vehicle. My father even left work early to drive to Norman to help us with the purchasing process. When we arrived to Big Red Shy was helping another customer, so we decided to go ahead and search the lot for the vehicle. We were unable to locate it. When Shy was able to help us, we gave him the printout of the Blue 2008 Nissan Rogue and he stated that it was on the other side of the lot. As we walk over there he points out the Tan 2009 Nissan Rogue and acts shocked (not very good acting) that we were discussing a different vehicle on the phone. He asked if I would be interested in that vehicle to which my husband stated that I did not like that color. Shy then stated, "what you can't be colorblind if I make a good deal". I explained to him that I knew I was very specific over the telephone and even requested to verify the stock number, to which he wouldn't. Shy continued to deny lying to me so we decided to leave. My father went in and spoke with the Financing Manager and explained the situation. He explained that he had previously bought 4 vehicles from them and I had 1 and had never had such poor service before. Due to the vehicle being listed on the website for over a month and not being there and also being blatantly lied to, I will not car shop at Big Red Sports and Imports in Norman again. More

I just wanted to say that I had a wonderful experience recently with Big Red Sports/Imports. The salesperson we dealt with, Cody Wilson, was a perfect gentlemen and the sales manager, Scott Trumbo, was v recently with Big Red Sports/Imports. The salesperson we dealt with, Cody Wilson, was a perfect gentlemen and the sales manager, Scott Trumbo, was very upfront with the numbers and what they could and could not do. I absolutely adore the little Sorento they sold me. The financing was easy and painless and I felt I received a very fair rate – 2.9%. They introduced me to a very friendly service department and went over every detail of the vehicle. I could not have asked for a better way to buy a car and I plan on seeing them again soon for the maintenance on my vehicle. Believe me, its worth the drive. - Kim More

Worst customer service after the sale I have ever experienced. With an agreement a creased dent would be repaired correctly after the sale, because they had "just got" the used car that we bought. experienced. With an agreement a creased dent would be repaired correctly after the sale, because they had "just got" the used car that we bought. Door trim was damaged during the 1st of a two day process (over a two week span, I had to drive 2 hours one way two different days for them to work on), at the end of day two they decided to tell me that the trim was like that before they worked on it and they weren't going to put any more money it this car. It was not like that, guess I should have taken before and after pics, but seriously can you not trust anyone to do anything right these days!!! Left me standing in the lobby all by myself with glue all over the car and trim from them trying to repair it. On top of everything else, I never, even before all of this, felt like I was being taken care of. I probably talked to their receptionist 5 times in one day when calling and every time she had to ask what I was calling about. Same thing with the service department when trying to get an answer of when my car would be done. Both days there I was the one calling to check on it, never getting updates or progress of when it might be done unless I was calling. My husband cussed them, not that it did any good. My husband and I had to take it to a local body shop to get the damage they caused fixed. Basically had to pay for their mistake. Or I guess my mistake for trusting someone to do something right. And now it has been a month since the sale, I still haven't received my financing information or a copy of the title, in order to get my state tag, and the temporary is due tomorrow! They said they are going to overnight me another temporary for the day after my existing one expires. But we will see... I called first thing this morning and talked to their finance guy about this him saying oh yeah I will call you right back. Noon... nothing I call again his response that he hadn't heard yet and would call me. After 5 still nothing. I call and tell him my name again, and he says I am sorry you will have to remind me I don't remember talking to you. That makes me feel reeeeaaaaallllyyy taken care of! I can't wait until this is resolved and I never have to talk to them again. Don't buy a car there if you want a good experience. More

Friendly and curteous. These guys offered me water, coffee, or soda at every corner and opened every door. Funny group of guys. The time flew and they sold me a nice 06 Wrangler. Finance beat my rate coffee, or soda at every corner and opened every door. Funny group of guys. The time flew and they sold me a nice 06 Wrangler. Finance beat my rate by half a point and saved me even more money. I highly recommend them. More

We went into Big Red Sports & Imports to purchase a car after wrecking mine. The entire dealership was incredibly welcoming and friendly towards us. They were quick to bring up cars in my price range and v after wrecking mine. The entire dealership was incredibly welcoming and friendly towards us. They were quick to bring up cars in my price range and very patient and understanding through the entire process. They worked very hard to get us a car that day, knowing we had a time limit to purchase one. While we waited on the paperwork to process and the car to be serviced, they even washed my father's truck as well. It was one of the easiest and smoothest experiences we've had shopping for a car. Not only will we service the car at the dealership from now on, but we will be sure to recommend everyone to purchase from Big Red Sports & Imports. More

On March 18, 2010 we purchased a 2007 Honda CR-V from Big Red Sports in Norman, OK. On July 23, 2010 we tried to trade it in at Pinegar in Branson, MO for a 2006 Honda Odyssey and they told us they did an a Red Sports in Norman, OK. On July 23, 2010 we tried to trade it in at Pinegar in Branson, MO for a 2006 Honda Odyssey and they told us they did an auto check on our CR-V and it showed at auto auction in Texas on March 11, 2010 it was announced with "frame damage". And would not trade with us. At the time of purchase Big Red Sports showed us a clear Carfax. We have called Chris several times and if he takes our call he just tells us he is trying to help us find something else but never gets back with us. I do not recommend anyone buy from them. More

I always see commercials about being able to get a vehicle no matter what your credit looks like and only needing a little money down, but I visited 4 car lots before I actually found someone that cou vehicle no matter what your credit looks like and only needing a little money down, but I visited 4 car lots before I actually found someone that could get me approved, and that was at Big Red in Norman. Dshawn in the internet dept told me that Richard, a manager, did alot of special financing and worked with alot of lenders so with his help chances were usually pretty good. It did take a little work, but he was very patient and I greatly appreciated that, and I did get a car out of it! More

The best thing about Big Red service department is that you do not have to make an apopointment to bring in your car. The last car I owned was from Bob Moore and I remember dreading having to take my vehi you do not have to make an apopointment to bring in your car. The last car I owned was from Bob Moore and I remember dreading having to take my vehicle in because I would call for an appointment that would be 3 weeks away! Thats a long time to wait when you need work done on your car asap. David is usually the one to work on my car and he has always diagnosed it properly and done a great job. I have no complaints. More

I had a positive sales experience when buying my new Kia last Thursday and my salesmen, JT, was very professional and knowledgeable about the vehicles I inquired about. Also, I would like to say that the r last Thursday and my salesmen, JT, was very professional and knowledgeable about the vehicles I inquired about. Also, I would like to say that the remodeling and painting that has been done inside looks very nice :) More