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Smythe Volvo

Summit, NJ

5.0
5,913 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,913 reviews

April 24, 2012

Great service and a wonderful experience! Everyone was very helpful and everything was explained in great detail. I would absolutely buy another Volvo and take it there for service! More

by pamerc31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 24, 2012 -

Smythe Volvo responded

Thanks for the kinds words. We'll see you next time in!

April 24, 2012

Tom did a good job of explaining the work needed and was able to find the parts today vs. having to wait until tomorrow. He was also willing to discuss additional items with me when I picked up the car. More

by tokrongly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2012 -

Smythe Volvo responded

Thank you Mr. O'Krongly. Tom is a real professional. His years of experience with Volvo is a great asset for our company. I hope your Volvo ownership is lengthy.

April 23, 2012

Our car had to be towed to the dealership and the service department immediately took a look at. They fixed it right away and had us on our way in minutes so we wouldn't be without a car. We really appreci More

by lbevere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Apr 23, 2012 -

Smythe Volvo responded

I'm sorry you had trouble with your Volvo but I am glad we were able to get you back on the road quickly. We aim to achieve this turnaround time with all our customers. Thank you for your loyalty and kind words.

April 22, 2012

The experience while getting my car serviced was excellent. The cleaniness of the facility and professionalism of the service reps were well above average. I have been doing business with Smyth More

by roger schur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2012 -

Smythe Volvo responded

It's quite a reward to have a loyal customer like you give us a review like that. It is our goal to maintain the same level of professionalism that you've come to expect.

April 17, 2012

The best dealer out there!! Friendly staff, always willing to go the extra mile to make you feel welcome and like you are one of the family!! More

by amandaerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 17, 2012 -

Smythe Volvo responded

Thanks for the nice words. We will always try to make our customers feel this way. We'll see you next time in.

April 14, 2012

I have had my car serviced at Smythe for years. I trust them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. More

by Debbie Bonney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2012 -

Smythe Volvo responded

Trust is something that takes years to build and in our industry it is a valuable commodity. It is the foundation of our business. Thank you for the kind words.

April 14, 2012

When my husband and I started shopping for a new car, we wanted to find a good car, at a reasonable price, from a trustworthy dealer. We visited several dealers were extremely impressed with Smythe. We work More

by katherinerighi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Apr 14, 2012 -

Smythe Volvo responded

Thank you for your high recommendation of our dealership! We are happy to learn that you are a satisfied customer whose loyalty we have gained through your positive experiences. We look forward to seeing you in the future!

April 10, 2012

I have had two service visits for two different Volvos. The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of More

by rodgons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Apr 15, 2012 -

Smythe Volvo responded

This is great to hear. These are all the points we try to cover when a customer is in for service. Hopefully we can keep these cars on the road for many years to come.

April 10, 2012

Purchased a 2011 XC70 from Smythe. Steve was very patient and helpful with all my questions. He was able to meet the lowest price that I had received through a company sponsored Buying service. The More

by rodgons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bergamo
Apr 11, 2012 -

Smythe Volvo responded

Thank you for your purchase. We are glad that you appreciate Steve's professionalism and courteousy. Building long term relationships is our goal. Welcome to the Smythe family!

April 06, 2012

i have had the pleasure of work with Sean for more then 8-9 years i am on my 3 or forth Volvo, he has been amazing and i can always count on him, i stay with volvo because that is the brand he represents a More

by wtedglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan / Kevin Flanagan
Apr 06, 2012 -

Smythe Volvo responded

Ted, Thanks for the kind words. Today worked out well. It was good to be able to get right on your vehicle and get you back on the road. Customers like you make our day better as well. See you next time around, Sean

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