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Smithtown Volkswagen
St James, NY
2,074 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,074 reviews
Verified Customer
June 17, 2023
Simply the best experience from beginning to end and everything in between! I would highly recomend this experience to anyone!! everything in between! I would highly recomend this experience to anyone!! More
by tony@vwofsmithtown.com
Employees Worked With
Other Employees :
Mike DiMaria, Jhon Jaramillo, Katherine Mera, Reymi` Ortez, Stephanie Lopez
June 17, 2023
Shopping for a new car in 2023 is not necessarily the easiest of tasks, but Bob Ribaudo at Smithtown Volkswagen was incredibly helpful. The process was quick, painless, and incredibly efficient. Bob is v easiest of tasks, but Bob Ribaudo at Smithtown Volkswagen was incredibly helpful. The process was quick, painless, and incredibly efficient. Bob is very knowledgeable and will help you find what you’re looking for. 10/10 would recommend!! More
by John G.
Employees Worked With
June 16, 2023
I can’t explain how amazing Stephanie is. I explained that my husband was sick and she went out of her way to accommodate me. I really appreciate her help in my time of need. I explained that my husband was sick and she went out of her way to accommodate me. I really appreciate her help in my time of need. More
by cmhan610
Employees Worked With
Stephanie Lopez
June 15, 2023
I was happily surprised when I was able to come for a same day service. From the moment I walked through the door there was a hello from staff in the service department, Stephanie happily greeted me and same day service. From the moment I walked through the door there was a hello from staff in the service department, Stephanie happily greeted me and was thorough from start to finish and explained everything after completing the vehicles service appointment. More
by Hunchback65
Employees Worked With
Stephanie Lopez
June 15, 2023
Excellent customer service Brought my Jetta in with a nail in the tire, and on the way to the dealer, the Check Engine Light came on They took care of both issues without an appointment nail in the tire, and on the way to the dealer, the Check Engine Light came on They took care of both issues without an appointment More
by markskur1
June 14, 2023
Nick provided outstanding support and suggested an optional service to rotate the tire on my car. The wait time was minimal, and the waiting room was comfortable. optional service to rotate the tire on my car. The wait time was minimal, and the waiting room was comfortable. More
by RBIELAWSKI
Employees Worked With
NICK
June 10, 2023
Everyone was very nice . They took my car as a walk in because I was getting a flat . It was fixed while I waited . They took my car as a walk in because I was getting a flat . It was fixed while I waited . More
by LORRCALI
June 09, 2023
Smithtown VW was excellent. It was my first time using this dealership since I usually go to Huntington, but had to have my car towed there. They did an excellent job and were v It was my first time using this dealership since I usually go to Huntington, but had to have my car towed there. They did an excellent job and were very attentive. They were able to use my warranty, which was excellent, and my car is driving great! Noah explained everything to me before they did any work, and I knew exactly how much I would be paying before any work was started. Overall five-star experience. More
by DCGO921
Employees Worked With
