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Smithtown Volkswagen
St James, NY
2,074 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,074 reviews
July 01, 2023
I had a very good experience. Excellent experience all around. Everybody very polite and helpful Excellent experience all around. Everybody very polite and helpful More
by ELAA
Verified CustomerEmployees Worked With
June 30, 2023
Sal was outstanding and a pleasure to work with. Excellent experience all around. On the management side, Mike was very professional and also a pleasure to work with. Volkswagen of Smithtown was tru Excellent experience all around. On the management side, Mike was very professional and also a pleasure to work with. Volkswagen of Smithtown was truly miles better than our previous experience at another dealer. Thank you! More
by LanceP
June 29, 2023
I had a very good experience. I was taken on time with my appointment. My car runs great and my tire is great. Thank you so much. I was taken on time with my appointment. My car runs great and my tire is great. Thank you so much. More
by francuza5
June 27, 2023
Brought call in for recall service, so far so good. Wish schedulers knew more about recall appointments as scheduled in May originally and when arrived to drop off car, was told they may have several Wish schedulers knew more about recall appointments as scheduled in May originally and when arrived to drop off car, was told they may have several weeks and no loaner available that day. I clearly stated why I was bringing car in. Rebooked with service manager and everything fine 2nd appointment, car back in 3 days with loaner in between. More
by RDARITZ
Employees Worked With
Stephanie Lopez
June 26, 2023
Stephanie was incredibly professional and helpful. She was proactive in explaining everything and seemed genuinely concerned for the quality of my experience. Communication was great and I would happi She was proactive in explaining everything and seemed genuinely concerned for the quality of my experience. Communication was great and I would happily deal with her again. More
by dunleavy.mk
Employees Worked With
Stephanie Lopez
June 22, 2023
Stephanie is amazing! VW please be grateful to have her in your employ - thanks for always keeping our family of VW vehicles up to date in service VW please be grateful to have her in your employ - thanks for always keeping our family of VW vehicles up to date in service More
by AOFRK100
Employees Worked With
Stephanie Lopez
June 21, 2023
I was satisfied with the service that was performed on my vehicle. I was very pleased that the technicians were able to work around problems during the inspection process. my vehicle. I was very pleased that the technicians were able to work around problems during the inspection process. More
by EDERJC56
Employees Worked With
