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Smithtown Volkswagen
St James, NY
2,074 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,074 reviews
July 15, 2023
Stephanie provided stellar services! Very thorough explanation of my car's issue; with a warm demeanor that meant the world to me. Thank you. Very thorough explanation of my car's issue; with a warm demeanor that meant the world to me. Thank you. More
by Jfry820
Verified Customer
July 13, 2023
Very friendly and helpful dealership! They weren’t like your typical pushy car dealer. Everyone was super friendly and out of all the other dealers, Jeep, Kia, Mazda etc. they gave us the They weren’t like your typical pushy car dealer. Everyone was super friendly and out of all the other dealers, Jeep, Kia, Mazda etc. they gave us the best deal! More
by Vic M.
Employees Worked With
July 12, 2023
My recent experience was great overall. Stephanie and the team made sure whatever was needed for my car was taken care of in a short amount of time. Stephanie and the team made sure whatever was needed for my car was taken care of in a short amount of time. More
by rozko81
Employees Worked With
Nick Brown , Stephanie Lopez
July 10, 2023
Loved this dealership and especially Bob! The whole process was smooth, quick and easy! Hands down the best experience I’ve had buying a car. Everyone was so friendly and not like your typica The whole process was smooth, quick and easy! Hands down the best experience I’ve had buying a car. Everyone was so friendly and not like your typical pushy dealership. Bob was so kind, friendly, very knowledgeable and funny! We got a great deal and will look foward to dealing with them again! We loved Bob! Thank you!! More
by Vic M.
Employees Worked With
July 09, 2023
Stephanie was amazing! She did a great job of explaining what would happen, how much it would cost and when my car would be ready. She did a great job of explaining what would happen, how much it would cost and when my car would be ready. More
by LOUNAP
Employees Worked With
Stephanie Lopez
July 08, 2023
Our deliver was impeccable. Alex went above the call and made us feel very welcome and corrected all the errors from the previous salesperson Alex went above the call and made us feel very welcome and corrected all the errors from the previous salesperson More
by globalchef
Employees Worked With
Joe salesperson , Mike DiMaria, Alex Soto
July 05, 2023
The service consultant was helpful and service was satisfactory. I will recommend my friend to go here. satisfactory. I will recommend my friend to go here. More
by rao.pranesh
Employees Worked With
Other Employees :
Nick Brown , Stephanie Lopez
