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Smithtown Volkswagen
St James, NY
2,073 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,073 reviews
August 29, 2023
dealership is great, but my service advisor for this appointment did not meet my service needs. appointment did not meet my service needs. More
by lakshtak
Verified Customer
August 29, 2023
dealership is overall, the staff are friendly & some (not all) really go the extra mile for the customers all) really go the extra mile for the customers More
by lakshtak
August 29, 2023
Sal was great as we are returning customers he had options for us already ready and didn’t waste any of our time. options for us already ready and didn’t waste any of our time. More
by VANSCOYFRANCIS
August 25, 2023
Nick weiner was very respectful towards me and very understanding did a great job on my car and trusted him with my car understanding did a great job on my car and trusted him with my car More
by JULIAN
Employees Worked With
August 24, 2023
We have been dealing with another VW entity for over 10 years without a problem. We went to this dealer because it is closer to where we moved. It became apparent that the integrity of service was extremel years without a problem. We went to this dealer because it is closer to where we moved. It became apparent that the integrity of service was extremely questionable. We felt we were being deceived and taken advantage of. The technician actually argued with me and was insisting that we needed an oil change and coolant flush after having this done 9 days prior. Upon proving that to be the case, it was evident that we were being ripped off. No concession was made for the erroneous attempt to provide services not required. We would never recommend anyone to go there. More
by LACUCINA
Employees Worked With
August 24, 2023
I came in for an oil change and antifreeze fill and Nick explained the necessary maintenance my car needed for my mileage and assisted me in getting those jobs taken care of. explained the necessary maintenance my car needed for my mileage and assisted me in getting those jobs taken care of. More
by rachpz
Employees Worked With
August 23, 2023
They were super helpful and it was a great wait time for the service they provided the service they provided More
by angelaxo13
Employees Worked With
