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Smithtown Volkswagen
St James, NY
2,073 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,073 reviews
October 06, 2023
The facility was very clean and Stephanie Lopez was very nice and professional. As I was approaching the service area, Stephanie Lopez helped me right away. nice and professional. As I was approaching the service area, Stephanie Lopez helped me right away. More
by ZOILA6251
Verified CustomerEmployees Worked With
Stephanie Lopez
October 06, 2023
This is a good dealership. We’ve purchased three cars there. Sales, service, finance and management are excellent. We’ve purchased three cars there. Sales, service, finance and management are excellent. More
by LAWRENCE.P.HONOLD
October 05, 2023
I drove about a one hour from where I live to deal with Kenny. Kenny was such a pleasure to work with I probably would have driven 3 hours if I had to. Made the process super simple. Other dealerships Kenny. Kenny was such a pleasure to work with I probably would have driven 3 hours if I had to. Made the process super simple. Other dealerships couldn’t find the newly released car I wanted. Kenny found it in under 2 hours. Had it at the dealership the next day. Amazing. Mike was fantastic as well. More
by Johnmuse0
October 05, 2023
Quick and efficient service. Everything was done in a timely manner will definitely use them for service moving forward. Everything was done in a timely manner will definitely use them for service moving forward. More
by darkarchon
October 05, 2023
I go there often to get oil changes and other maintenance.no problems the staff is great. maintenance.no problems the staff is great. More
by pacu632
October 02, 2023
Quick and easy. Very clean waiting room and good communication between staff and client. I would definitely recommend. Very clean waiting room and good communication between staff and client. I would definitely recommend. More
by jsola0103
October 01, 2023
I would like to thank Noah and Stephanie for making me feel welcomed and comfortable on my most recent visit. I appreciate their patience and warm hearts. The work that was done to my car was finished qui feel welcomed and comfortable on my most recent visit. I appreciate their patience and warm hearts. The work that was done to my car was finished quickly. I don’t live close to this VW service center but I drive the far distance because of Noah and the caring staff. Please tell the mechanics that worked on my car that I appreciate their expertise as well. They are behind the scenes doing the work that not many know how to do. More
by Lissypooh
September 30, 2023
nick was very helpful he gave me a great price for 2 new tires for my jetta tires for my jetta More
by markskur1
