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Smithtown Volkswagen
St James, NY
2,073 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,073 reviews
October 26, 2023
Noah and the staff at Smithtown VW were attentive and helpful when my id4 was in. I had a loaner car and was informed of The progressive of my repairs. I was pleased with the work. helpful when my id4 was in. I had a loaner car and was informed of The progressive of my repairs. I was pleased with the work. More
by TCOURT
Verified Customer
October 19, 2023
We had a positive experience with the sales and service team. We bought a certified pre-owned car and had a few minor issues within the first few weeks. They jumped all over it, went out of their way to fi team. We bought a certified pre-owned car and had a few minor issues within the first few weeks. They jumped all over it, went out of their way to find a loaner and made the necessary repairs within days. Excellent, friendly and professional shop to work with. Will be bringing my business back to the dealer again! More
by niklas.holguin
Employees Worked With
Other Employees :
Katherine Mera, Alex Soto, Stephanie Lopez
October 18, 2023
The staff at this location are the best, there's nowhere else I'd rather lease a vehicle from. I've just leased my second Jetta from this location and I look forward to leasing another when the time comes. else I'd rather lease a vehicle from. I've just leased my second Jetta from this location and I look forward to leasing another when the time comes. Thanks again everyone! More
by CJWilkinson
Employees Worked With
Other Employees :
Mike DiMaria, Jhon Jaramillo, Stephanie Lopez
October 15, 2023
From the moment we stepped into the showroom it was clear that Kenny was ready to help us find the vehicle that would fulfill our requirements, thanks to his patience and explanation we were able to choose t that Kenny was ready to help us find the vehicle that would fulfill our requirements, thanks to his patience and explanation we were able to choose the right vehicle. More
by Elvimer52
October 14, 2023
My service advisor was Stephanie, she asked thorough questions to make sure my car was serviced properly. Having my car serviced at the Smithtown Volkswagen is always a pleasant experience questions to make sure my car was serviced properly. Having my car serviced at the Smithtown Volkswagen is always a pleasant experience More
by allysonshinds
