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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
September 13, 2018
Best Experience ever at a Dealership-Thank You David Sung We stopped by Smithtown Toyota in order to look into buying a new Camry for our son. We'd read about all the safety features of the car and met with We stopped by Smithtown Toyota in order to look into buying a new Camry for our son. We'd read about all the safety features of the car and met with their salesperson David Sung. We have never dealt with a salesperson who has more knowledge of the products that they are selling then David. We had the most relaxing experience along with a no pressure attitude that we've never had before at a dealership. So much so that we purchased a Camry and went back a few weeks later and purchased an Avalon. As I've said, throughout both purchase experiences, we were never pressured which is more than can be said about other dealerships in the area. If your looking for a Toyota, definitely stop into Smithtown Toyota and ask for David. You will not be disappointed with his no sales pressure attitude and knowledge of his products. More
by Cathy & Mike D.
Employees Worked With
David Sung
September 01, 2018
Love our New 4 runner. Process was fast and painless. Lou was a pleasure to work with. He made the process of purchasing our new SUV fast and painless. He walked us threw each step and left and answered Lou was a pleasure to work with. He made the process of purchasing our new SUV fast and painless. He walked us threw each step and left and answered even my 11yr olds questions. Would recommend lou and smithtown toyota to everyone. This is our 2nd vehicle pirchase with them. More
by Ccontato
August 28, 2018
Very good customer experience We went to Smithtown Toyota just with the idea of just checking out the 2018 RAV4; however, Mike was very good not only in explaining vehicle’s featur We went to Smithtown Toyota just with the idea of just checking out the 2018 RAV4; however, Mike was very good not only in explaining vehicle’s features, but he was great in giving us a good deal for our trade in. All in all was a very good experience without the hassle and back and forth normally associated with this type of transactions. It is worth to mention that Mike is bilingual in Spanish which made things easier for us. More
by Luis O.
Employees Worked With
August 28, 2018
Straight; forward selling Experience was great. Lou has a straight forward approach. He answered all of my questions and does not apply overbearing pressure to close the sa Experience was great. Lou has a straight forward approach. He answered all of my questions and does not apply overbearing pressure to close the sale. I highly recommend working with Lou at Smithtown Toyota when buying your next car! More
by RAV4owner
Employees Worked With
August 14, 2018
New 2018 Rav4 Had a Great!!! experience with Louis and the entire dealership. First time buyer at this dealership. Cooperative and met all needs. Would return an Had a Great!!! experience with Louis and the entire dealership. First time buyer at this dealership. Cooperative and met all needs. Would return and use again!! More
by Robert
Employees Worked With
August 06, 2018
Excellent experience and service I leased my 2016 Rav 4 here in June of '16. Despite getting off to a rocky start due to my own total lack of experience in cars (I had no idea how car I leased my 2016 Rav 4 here in June of '16. Despite getting off to a rocky start due to my own total lack of experience in cars (I had no idea how car prices worked. By the end I did. Learning experience at least, even I feel silly about it all), The staff (and Greg specifically) were more patient than they really had to be in dealing with my total lack of knowledge with car pricing. I've since gone back for multiple twice yearly checkups and such and haven't had a problem yet. Staff are always super friendly and helpful. I'd happily recommend them to anyone looking for a Toyata. More
by Car Novice
Employees Worked With
Greg Wire
July 10, 2018
Would go back again! Toyota of Smithtown was great. There was no pressure to buy. No "hard sell". Just for that, I would go back there again. Everyone was so helpful and f Toyota of Smithtown was great. There was no pressure to buy. No "hard sell". Just for that, I would go back there again. Everyone was so helpful and friendly. More
by Cosmic Brownie
June 28, 2018
Poor workmanship I have bought many cars from this dealership and the sales department is awesome, but the service department is terrible. I brought my 2016 Tundra in I have bought many cars from this dealership and the sales department is awesome, but the service department is terrible. I brought my 2016 Tundra in for an oil change back in March I should have checked the oil afterwards but I didn't my mistake. You would think you could trust the dealership WRONG). I check my oil after only 2000 miles and it was a quart low and the oil was dirty. You have to understand I change the oil in my truck every 5000 miles not 10000 like the manufacturer recommends. So I never need to add oil between oil changes and when I do the oil change my oil is still usually pretty clean. What this tells me is they never performed the oil change that they were paid to do. I'll take my truck to another Toyota dealer from now on. Stay away!!!! More
by Hanshi
Employees Worked With
Lauren called me back no help what so ever
June 20, 2018
Wow! mpressed!! I was so impressed with David Sung’s immense knowledge when I first met him. He told me of things that no other salesperson had mentioned when I visit I was so impressed with David Sung’s immense knowledge when I first met him. He told me of things that no other salesperson had mentioned when I visited the showrooms of other dealerships. He was also very pleasant, respectful, helpful and patient. After purchasing my vehicle nothing changed in that regard in fact David went over and above in assisting us. More
by Mimi
Employees Worked With
Guy , David Sung
June 14, 2018
Lou Bilous was GREAT! Lou Bilous at Smithtown Toyota made my car buying experience absolutely great! I know I got an excellent deal on my trade-in and the new Camry. Lo Lou Bilous at Smithtown Toyota made my car buying experience absolutely great! I know I got an excellent deal on my trade-in and the new Camry. Lou is knowledgeable and professional and he’s a really nice guy, too. He went out of his way to make sure I was taken care. Every aspect of the sale was easy and quick. I’ve bought a lot of cars before and no one ever took the time to go through every feature and detail like Lou did. That was really awesome. He also did the setup for my audio and phone. I’m very happy and completely satisfied with my new car and Lou made this experience truly exceptional! I love Toyotas and I highly recommend Lou Bilous. Thank you! More
by Laura Ginter
