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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
December 03, 2018
Friendly This is my second time I have gone to this dealership. Lou Bilous was my sales associate. He took a lot of time with me to explain vehicle. It was a p This is my second time I have gone to this dealership. Lou Bilous was my sales associate. He took a lot of time with me to explain vehicle. It was a pleasure to deal with him. I have passed out his card to many people because I trust him. More
by Car123
Employees Worked With
December 02, 2018
Pleasing experience Thank you David for making a car buying experience much less difficult and bringing a helpful knowledge base to help me understand my new truck Thank you David for making a car buying experience much less difficult and bringing a helpful knowledge base to help me understand my new truck More
by Tiptop
Employees Worked With
David Sung
December 01, 2018
Low Stress + Accomadating + Knowledgable My experience with Smithtown Toyota was very favorable. I highly recommend car salesperson Lou Bilous. He is professional, authentic and read my buy My experience with Smithtown Toyota was very favorable. I highly recommend car salesperson Lou Bilous. He is professional, authentic and read my buying style quickly. Lou took time to share his wealth of knowledge with me through the process and provided excellent service with a detailed overview of the Rav4 from trunk to engine and everything in between upon delivery. Thanks and cheers to you Lou! Thanks to Alex Bruno too. Alex went the extra mile to explore many Rav4 options with the features that were most important to my purchase decision. He helped close the deal and keep me as a Smithtown Toyota customer all while juggling carpooling his daughter to dance. More
by Gabrielle
November 18, 2018
Great! Thank you David Sung for a great car buying experience! David Sung was very professional and knowledgable about all the details of my new Prius Prime Thank you David Sung for a great car buying experience! David Sung was very professional and knowledgable about all the details of my new Prius Prime. He spent a lot of time going over the features with me. I really appreciated that and his overall service! More
by sehgal
Employees Worked With
David Sung
November 09, 2018
Professional and Positive I would highly recommend Smithtown Toyota to any friend or family member interested in buying a car. Above all, make sure you get the pleasure of havi I would highly recommend Smithtown Toyota to any friend or family member interested in buying a car. Above all, make sure you get the pleasure of having DAVID SUNG be your sales person. He was very proffesional and would never Make you feel uncomfortable or try to push anything on you that you are not interested in. More
by johan89
Employees Worked With
Keith Williams, David Sung
October 31, 2018
We’re in love! We just leased a Rav 4. They gave us a great price and Louis Bilous was a very knowledgeable salesperson. We are very pleased with our new vehicle. Lo We just leased a Rav 4. They gave us a great price and Louis Bilous was a very knowledgeable salesperson. We are very pleased with our new vehicle. Love ?? our new RAV4 ! More
by Cheryl123
October 26, 2018
Terrific Experience My husband and I have been leasing cars from Smithtown Toyota for many years. Lou Bilous, our salesman, has been extremely helpful. He is considerate My husband and I have been leasing cars from Smithtown Toyota for many years. Lou Bilous, our salesman, has been extremely helpful. He is considerate of our needs and goes out of his way to find the perfect car to fit our needs and wants. He is very knowledgeable and always makes our experience an excellent one. Keith Williams in the finance department was also extremely knowledgeable in his field and was also very efficient. He answered all our questions and made the process painless and quick. Thanks to the whole Smithtown Team More
by egret462002
October 21, 2018
Great experience This dealership treats all their customers with class. Top notch service. Keith in finance & Mike in sales took the time & a patience to explain every This dealership treats all their customers with class. Top notch service. Keith in finance & Mike in sales took the time & a patience to explain everyting. Management team is excellent. More
by Walter
October 16, 2018
Awesome Lou Bilous was super super nice and super super friendly . It was my first time buying a car and he made my experience very comfortable . Lou Bilous was super super nice and super super friendly . It was my first time buying a car and he made my experience very comfortable . More
by Angela123
Employees Worked With
October 16, 2018
Extremely Knowledgeable on Toyota Tacoma From the first MOMENT we walked into Toyota Lou Bilous asked me what I was looking for in a truck specifically - colors - He knew EVERYTHING about the From the first MOMENT we walked into Toyota Lou Bilous asked me what I was looking for in a truck specifically - colors - He knew EVERYTHING about the truck. He ran and got the truck and continued on what it offered and the difference between the different models to see if it was important or not to have the items. Lou did NOT push anything, spent his time going over all of my questions. I have been to several dealerships around town over the years, and I would HIGHLY recommend Lou as your salesperson. He was truly a pleasure to work with. And to answer your question, I am in no way shape or form RELATED to him. It was the first time I met him, and it was an awesome experience. Good Luck in finding our next vehicle!!!! More
by Coutz77
