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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

April 08, 2019

Outstanding I dreaded going to a new car dealership and dealing with some pushy salesperson who was in a hurry to make a sale. This was not the case at Smithtown More

by Alan
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Smithtown Toyota responded

Alan, we are so incredibly happy you had such a great experience with Trish. We understand how daunting the car-buying process can be and we try to make it as enjoyable as possible. We truly appreciate your business and hope you enjoy your new vehicle. Please let us know if there's anything else we can do! Lauren Karakasians, Customer Relations Manager

April 03, 2019

Awesome Most satisfying Car buying Experience So far I have bought 4 cars in last 15 years different dealerships every time got ripped off But Smith town Toyota was the most wonderful awesome sati More

by Chaudhry Suhail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think name of the sales person was Mike and the person in finance was awesome
Apr 03, 2019 -

Smithtown Toyota responded

Chaudhry, thank you so much for your truly wonderful review of our dealership! We are so glad you had a great experience throughout the car-buying process. We hope you enjoy your new car and please don't hesitate to reach out if you need anything at all! Lauren Karakasians, Customer Relations Manager

April 01, 2019

“Free” NOT! The lifetime free deals are almost impossible to use. I got a free car wash with each service. Both times the car was barley any cleaner then when it More

by CP11317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 09, 2019 -

Smithtown Toyota responded

We sincerely apologize for your experience and we appreciate your honest feedback. We want you to have an enjoyable experience when you visit our dealership. Please reach out to me at the contact information provided below to discuss further. Lauren Karakasians, Customer Relations Manager customer.relations@smithtowntoyota.com (631) 724-3100 ext. 239

March 30, 2019

2019 Rav4 Purchase Pleasant experience with Smithtown Toyota dealership. Salesman David Moshinsky had a complete understanding of what my purchase requirements were. Ver More

by BORIS67MGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John & Diego (business office)
Apr 01, 2019 -

Smithtown Toyota responded

Thanks so much for the wonderful 5-star review! We are thrilled to hear that your sales experience was enjoyable and we will pass along the kind words to Dave, John and Diego. We appreciate your business and hope to see you again soon!

March 23, 2019

Great Service and Great deals! This dealership has great customer service and they are very fair on their prices. They also have a very nice selection of vehicles. No complaints. More

by Carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
Mar 25, 2019 -

Smithtown Toyota responded

Thanks so much for the kind words about our dealership as a whole. All the best for now, Lauren Karakasians, Customer Relations Manager

March 19, 2019

Couldn't be happier with my experience Recently leased a 2019 corolla from this dealership. My sales representative Jillian was very sweet and informative and worked with me to get me the e More

by dirkeffertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Arthus, Ben Zimmet
Mar 19, 2019 -

Smithtown Toyota responded

Thank you so much for this wonderful review of Jillian! We will be sure to pass the words along. We appreciate your business and hope to see you again soon! Lauren Karakasians, Customer Relations Manager

March 18, 2019

Good service great dealership Trish Shea was great at what she does. Would recommend her to everyone I know who’s wants a Toyota. Love my car!! Excellent service More

by NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Smithtown Toyota responded

Thank you so much for the kind words about Trish! We'll make sure to pass those along. We are glad to hear you had a wonderful experience at our dealership. We appreciate your business and hope to see you again soon! Lauren Karakasians, Customer Relations Manager

March 11, 2019

Great Customer Service! Excellent customer service! Our sales person, Jillian, took the time to listen and understand what I was looking for and found the best vehicle for a More

by CliffM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Arthus
Mar 13, 2019 -

Smithtown Toyota responded

Thank for for the incredible review Cliff! We are thrilled to hear about your experience with Jillian and how she went above and beyond. All the best for now, Lauren Karakasians, Customer Relations Manager

March 11, 2019

Friendly, honest service Had a great experience at Smithtown Toyota. Lou and the rest of the staff were friendly, knowledgable and thorough. Would buy another car from them ag More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Smithtown Toyota responded

Charlene, , thank you for the wonderful 5-star review of Gary and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager

March 06, 2019

Good Deal, Great Service Smithtown Toyota was very easy to do business with. Accommodating and not pushy. Trish Shea was a professional salesperson. Very knowledgeable and wor More

by joannc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
Mar 12, 2019 -

Smithtown Toyota responded

Joann, it's truly exceptional customers like you that make it all worth it! Thanks so much for the kind words about Trish and Keith. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

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