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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

May 30, 2019

Great job by David Sung I purchased a RAV4 Hybrid from David Sung he did an outstanding job in finding the vehicle I wanted with all the extras. His knowledge of the vehicle More

by Walter Tafuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung, Jillian Arthus
May 30, 2019 -

Smithtown Toyota responded

Thank you for taking the time to write a review, Walter! We truly appreciate the kind words about David and our dealership as a whole, and are so happy to hear you had such a wonderful experience with us. We hope you enjoy your new vehicle and please let us know if there's anything else we can do for you. All the best for now! Lauren Karakasians, Customer Relations Manager

May 07, 2019

Corolla S Plus Rich was very friendly and helpful with helping to review the car I wanted. Keith and Rich were very determined to get me the best rate possible and t More

by lovelyelysee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano, Keith Williams
May 09, 2019 -

Smithtown Toyota responded

Thank you so much for this wonderful review of Rich and our dealership as a whole! It's customers like you who make it all worth it for us. Looking forward to seeing you for your next service appointment!  Lauren Karakasians, Customer Relations Manager

May 04, 2019

Outstanding Everyone at Smithtown Toyota in Smithtown NY were very helpful especially our salesperson David Moshinsky how took his time explaining everythin More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Smithtown Toyota responded

Thank you for the 5 star review Maria! We are so happy to hear you enjoyed your experience with our staff! Looking forward to seeing you for your next service.  Lauren Karakasians, Customer Relations Manager

May 03, 2019

Wonderful experience - terrific HIGHLANDER! Jillian Arthus was absolutely outstanding! She spent so much time with us and made sure that the pickup of our new shoreline blue Toyota Highlander More

by happytoyotacustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Arthus
May 09, 2019 -

Smithtown Toyota responded

Thank you so much for the wonderful 5-star review! We are so happy to hear how great Jillian was with you and your family. Congratulations on your new Highlander!. Looking forward to seeing you for your next service appointment. Lauren Karakasians, Customer Relations Manager

May 02, 2019

Super Positive Used Car Buying Experience I recently followed up on an internet ad for a used car at Smithtown Toyota and had a really positive buying experience. My salesperson Rich Milano wa More

by JohnHonda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
May 02, 2019 -

Smithtown Toyota responded

Thank you for the 5 star review! t's truly exceptional customers like you that make it all worth it! Thanks so much for the kind words about Rich and Keith. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 01, 2019

Amazing Experience with David Sung Second time purchasing a Toyota and I couldn’t have had a better experience! David Sung is very understanding and helpful along this process. He made More

by JuliaEO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sung
May 02, 2019 -

Smithtown Toyota responded

Thank you so much for this wonderful review of David and our dealership as a whole! It's customers like you who make it all worth it for us. Looking forward to seeing you for your next service appointment! Lauren Karakasians, Customer Relations Manager

April 30, 2019

Quick, Easy and through the mail Tim Payton was great to work with and we settled everything with just a few e-mails. The pick up of the car was equally easy. Thanks Tim! More

by karate19
Recommend Dealer
Yes
Employees Worked With
Tim Payton
May 02, 2019 -

Smithtown Toyota responded

Thank you for the 5-star review! Let us know if we can help with anything in the future. Lauren Karakasians, Customer Relations Manager

April 16, 2019

Terrific Transaction Everyone was helpful and did what was best for me. My salesman, Lou Bilous, cannot be beat. He went above and beyond to ensure that I was satisfied. More

by newtaco_owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Smithtown Toyota responded

It is customers like you that truly make it all worth it! We are glad to hear how helpful Lou was during your car-buying process and will be sure to pass along the kind words. Please let us know if there's anything else we can do for you and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager

April 15, 2019

Excellent service From the moment u enter the dealership u r greeted with a smile and helped immediately. Trish Shea was excellent very knowledgeable about the Rav 4 . More

by rnanpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Apr 15, 2019 -

Smithtown Toyota responded

Carol Ann, we are so glad to hear that you had such a wonderful experience with Trish! We will be sure to pass along the kind words! We hope you enjoy your new car and hope to see you again soon! Lauren Karakasians, Customer Relations Manager

April 14, 2019

I felt like the only costumer in the room I came to your dealership a few months ago and met Mike B. I was shopping around to trade in my lease. I shop from oakdale Toyota, Atlantic Toyota a More

by Jess&rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Smithtown Toyota responded

Jess & Rocky, your truly amazing review of Mike and our dealership as a whole means the world to us! We are so beyond happy you had such a great experience with the car-buying process and thank you for being such loyal Toyota customers. Please know we will be here if you need anything else in the future. Lauren Karakasians, Customer Relations Manager

Apr 15, 2019 -

Jess&rocky responded

The review your Toyota received was exactly how Mike made me feel . I will go where ever he is. I have 2 referred family members who will be contacting him soon . Thank you for a great experience. Jess&rocky

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