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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,162 reviews
Verified Customer
January 18, 2024
Every part of my purchase experience was excellent. Friendly, informative, and I never felt pressured. Brockton is great! Friendly, informative, and I never felt pressured. Brockton is great! More
by DREWR1
January 18, 2024
Very good customer service experience in the industry for mercedes and business management services for customer mercedes and business management services for customer More
by ALMONOR1
January 17, 2024
Smith Motors as an organization always puts their customers first. The pleasantness and competency of their staff is always top notch! customers first. The pleasantness and competency of their staff is always top notch! More
by Larry
Employees Worked With
January 17, 2024
Service department is always polite,helpful,thorough and respectful. Great bunch of people Good to work with respectful. Great bunch of people Good to work with More
by MEEZYK
January 17, 2024
Great service. Knowledgeable technicians make you feel assured. Service reps are excellent and caring to customers. Knowledgeable technicians make you feel assured. Service reps are excellent and caring to customers. More
by JERRY.SALINAS
January 17, 2024
From my first meeting, the staff were very professional and made things easy. They went out of their way, and adapted their schedule to fit my needs. I would highly recommend Smith Motors to anyone interes and made things easy. They went out of their way, and adapted their schedule to fit my needs. I would highly recommend Smith Motors to anyone interested in buying a Mercedes. More
by ATTORNEYMCNEIL
January 17, 2024
Brock was great to work with. Very knowledgeable and professional. Would highly recommend this dealership and Brock. Very knowledgeable and professional. Would highly recommend this dealership and Brock. More
by DARRENBER
January 17, 2024
Marc was fantastic to deal with, he was professional and was responsive to all of my questions. He even went above and beyond and took videos of the vehicle when I had a concern. He will definitely get my f was responsive to all of my questions. He even went above and beyond and took videos of the vehicle when I had a concern. He will definitely get my future business. Sales manager Roger was ok. I financed myself and he made it difficult because of that. He wouldn’t put the proper address on the purchase order even after he was told the right address multiple times. More
by 16JACOBSONAM1998
January 17, 2024
Nick did a great job as service coordinator. Had to wait a week for appointment. When it was taking a long time to figure out problem, I was offered a loaner car, which was very helpful. Had to wait a week for appointment. When it was taking a long time to figure out problem, I was offered a loaner car, which was very helpful. More
by DOCLEAH
Employees Worked With
