Smail Honda
Greensburg, PA
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Car shopping I worked with Kim Johnson at Honda. She took the time to show me the cars they had selected for me in my price range and worked out all the deals and I worked with Kim Johnson at Honda. She took the time to show me the cars they had selected for me in my price range and worked out all the deals and numbers for me before I even arrived. She was so helpful and knowledgeable about all the vehicles we looked at until I made my final decision. I couldn't be happier with my purchase and with being able to work with Kim. I would recommend anyone to her and see her again in a heartbeat! More
Buying a new CV-R I loved working with Kim Johnson. I knew what car I wanted and she was able to get it for me. She was very knowledgeable and spent hours helping me I loved working with Kim Johnson. I knew what car I wanted and she was able to get it for me. She was very knowledgeable and spent hours helping me to learn about my new car. She even contacted me the next day to see how I liked driving my new car and if I had any questions. I know that I can go to her at any time with any concerns or questions. I love Kim and my new 2017 Honda CR-V EX-L! More
Excellent Service as always I have 3 vehicles and have been taking them to Smail for years. I couldn't be more pleased with the quick reliable service I get from Brandon and Fran I have 3 vehicles and have been taking them to Smail for years. I couldn't be more pleased with the quick reliable service I get from Brandon and Frank every time. Very grateful for the peace of mind I get knowing the boys will tell me exactly what I need and when I'm going to need it. Thanks again Brandon!👍? More
Professional and friendly, great experience! One of the best car buying experiences! Totally willing to go an extra mile. Great experience and the best deal on my 2018 Odyssey! Strongly recommen One of the best car buying experiences! Totally willing to go an extra mile. Great experience and the best deal on my 2018 Odyssey! Strongly recommend. More
OIL change $300 I made an appointment for an oil change. Kari Evancho was my service advisor. I left with a $297.90 bill!!!! I was asked if I wanted 2 filters chang I made an appointment for an oil change. Kari Evancho was my service advisor. I left with a $297.90 bill!!!! I was asked if I wanted 2 filters changed. I did say yes because Kari said it was due to change them. I wasn't given a quote. Dummy me figured it would only be a total of $100. I wished Cari would have given me a heads up and itemized the costs for me before starting the work. Also, I was asked to lie and say the appointment only took 25 minutes when I sat there for 1.5 hours! In addition, I was asked by Kari to give her all 5 star ratings when I filled out the survey. I called Dan and left a message but no response! Next time I will ask that Frank Sabino take care of me. Many customers I know have told me he is the BEST!!!!!!!! More
Satisfied Customer I would of given a 5 star rating if all went smoothly except for a damaged part in a new vehicle discovered after pick up. Our salesman Jason Cowan wa I would of given a 5 star rating if all went smoothly except for a damaged part in a new vehicle discovered after pick up. Our salesman Jason Cowan was great to deal with in both the purchasing and part replacement phase of the process. However I felt management should have followed up and talked to us personally at least about the later transition phase as well. Thanks Jason for your honesty and professionalism. More
Service Review Went in for a routine oil change and tire rotation. Brandon advised getting the state inspection done as well since I was already there. Saved me a Went in for a routine oil change and tire rotation. Brandon advised getting the state inspection done as well since I was already there. Saved me a trip. Brandon is an excellent service advisor who is always personal and professional. He answered all of my questions and explains everything very clearly. More
Routine service Came in for routine check up and have always been treated with courtesy. Always answered any questions I had and explained the reason for the answer Came in for routine check up and have always been treated with courtesy. Always answered any questions I had and explained the reason for the answer More
professional, informative, knowledgeable Josh was very professional, explained everything very clearly and answered all of our questions. I have fibromyalgia and fatigue very quickly, He expe Josh was very professional, explained everything very clearly and answered all of our questions. I have fibromyalgia and fatigue very quickly, He expedited things so that I had the minimum wait time for the paper work to be completed. More
Service review I came in for an oil change and overall checkup. Frank Sabino has always been excellent service advisor and was very helpful. He knew my financial li I came in for an oil change and overall checkup. Frank Sabino has always been excellent service advisor and was very helpful. He knew my financial limits and prioritized things for me. I would recommend him to anyone! More




