Smail Honda

I changed my mind 1 1/2 days later on something after I signed my papers. I called to cancel it and has been a big fiasco ever since, especially with the Finance Dept. I left 3 messages with the General Ma signed my papers. I called to cancel it and has been a big fiasco ever since, especially with the Finance Dept. I left 3 messages with the General Manager and she never returned my calls. I guess she doesn't care. My salesman, Justin Thompson was terrific!! No issues with him. My previous dealings were always good. Although, when I had my prior car serviced in December, I gave the gentleman a coupon and he did take it and use it; however, when he ran my card, he added it back on. I called them the next day and they never did correct my card or did I get a refund. More

Staff was more than accommodating. Knowledgeable sales team. I was allowed to test drive and weigh my options. Overall, no pressure. Knowledgeable sales team. I was allowed to test drive and weigh my options. Overall, no pressure. More

Spent over $4,00. 00 dollars the last 2 weeks at your dealership only to have my check engine light come on a second time. I tried to contact the person who worked on t 00 dollars the last 2 weeks at your dealership only to have my check engine light come on a second time. I tried to contact the person who worked on the car with no response. Wondering if your service was done right. Car is now going to a different place for review. More

I had an appointment for just a state inspection, and still had to wait almost 2 hours for completion. I’m not sure how busy the techs were, but it seemed like the job should not have taken that long (pr still had to wait almost 2 hours for completion. I’m not sure how busy the techs were, but it seemed like the job should not have taken that long (provided the inspection began at the appointment time, which apparently it did not). More

Sales team is friendly. Easy to talk with. Would buy again if upper management loosens up their negotiating tactics. Easy to talk with. Would buy again if upper management loosens up their negotiating tactics. More

The service is always great at Smail Honda. Shane, Troy and Frank are the best! Shane, Troy and Frank are the best! More

Very pleasant transaction, Scott was great to work with. Will be referring friends and family Will be referring friends and family More

Wonderful service department. , very friendly staff, nice customer waiting area, easy to make an appointment , very friendly staff, nice customer waiting area, easy to make an appointment More