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Sloane Toyota of Malvern

Malvern, PA

4.9
3,109 Reviews
At Sloane Toyota of Malvern, we’re proud to serve drivers throughout Chester County, Pennsylvania with a reputation built on trust, transparency, and long-term relationships. As part of the family-owned Sloane Automotive Group, we’re committed to delivering a straightforward, customer-first experience every step of the way. We offer a full selection of new Toyota models, certified pre-owned vehicles, and expert Toyota service, all backed by a team focused on honesty, consistency, and making the process as simple and stress-free as possible. Whether you’re purchasing your next vehicle or visiting for service, we’re here to help. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We take pride in building lasting relationships and being a dealership our customers can count on.
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593 Lancaster Ave

Malvern, PA

19355

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Showing 3,109 reviews

July 30, 2013

Sloane Toyota of Devon made my first car purchase very easy. They made me feel comfortable while being there and provided me with excellent service. I called the day before I went and when I showed up Sat More

by kmr4324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne & Bill
Jul 31, 2013 -

Sloane Toyota of Malvern responded

Thank you for this outstanding review, and congratulations on your very first car! At Sloane Toyota of Devon, our friendly staff is dedicated to providing informative and hassle-free car-buying experience for all our customers. They were able to achieve this with you, and it pleases us immensely! Now that you’re part of our family, we hope to be your favorite choice to satisfy all your future automotive needs. Be sure to “like” us on Facebook and “follow” us on Twitter for monthly news, deals and service specials! Sincerely, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 30, 2013

I personally have purchased 2 vehicles with this dealership. I have always had the pleasure in having Mr. Serious assist and guide me with my purchase. Mr. Serious has always taken the time to ans More

by I_Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serious, Aaron Serious
Jul 31, 2013 -

Sloane Toyota of Malvern responded

Dear Ivette, it’s so good to hear from you, and thank you so much for rewarding us with this touching review! At Sloane Toyota of Devon, our staff members are experts in car-shopping and strive to guide customers toward options that are best for them. Aaron took the time to understand your needs and earned your loyalty and recommendations – this pleases us immensely! Aaron is an essential member of our dedicated team, and he will be thrilled to hear of your review. Thank you for your continued business and our team looks forward to maintaining your trust for many years to come. Remember to follow us on Facebook and Twitter for monthly promotions. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 30, 2013

From the start, Aaron had great customer service skills. He made sure that I was taken care of from the time I made my appt, during the time my vehicle was being serviced, and even following up with me afte More

by lwhite
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serious, Aaron Serious
Jul 30, 2013 -

Sloane Toyota of Malvern responded

Wow, what a great review! Thank you so much for sharing your kind opinion about our dealership and staff. At Sloane Toyota of Devon, we take great pride in the way we treat customers. Aaron was able to show you that, this pleases us immensely! Aaron is part of a dedicated and efficient team that strives to give full attention to addressing customer’s needs. Your continued business and generous recommendations assure us that we are heading in the right direction. Thank you so much for being such a great customer and our team looks forward to helping you and anyone you send our way with nothing but the best! Be sure to follow us on Facebook and Twitter for monthly news, deal s and specials. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 29, 2013

I had a wonderful experience with the purchase of my new car. Mr. Serious was very knowledgeable and friendly. He took time to review everything with me and made me feel comfortable about purchasing my vehi More

by heat4590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serious
Jul 30, 2013 -

Sloane Toyota of Malvern responded

Firstly, thank you so much for choosing Sloane Toyota of Devon to purchase your new vehicle and for ranking us with this 5-star review! We love helping customers and strive to create incredible car-buying experiences for you to remember and share with others. It appears you enjoyed working with Aaron, who made you comfortable and ensured you were confident with your purchase – that’s just how we like it! Aaron is one of the best that we have, and he will be thrilled to hear of your kind review. Enjoy your new vehicle and be sure to follow us on Facebook and Twitter to take advantage of our exclusive service specials to use in your upcoming service appointment. Sincerely, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 28, 2013

Bill Shirley, Salesperson and Wayne Moore, Sales Manager were Sloane Toyota representatives handling our sales experience. Bill was the initial contact via the telephone and provided all the details concern More

by Jconnaghan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Moore, Bill Shirley, William Shirley
Jul 29, 2013 -

Sloane Toyota of Malvern responded

We appreciate you taking the time to let everyone know how great your experience at Sloane Toyota of Devon was! Our well-informed and friendly staff works very hard to earn full customer satisfaction while finding the vehicle you want with the best deal possible. I am proud to know that Bill and Wayne were able to achieve this with you and you were happy with the quality care they provided – that’s just how we like it! We will make sure your review reaches them. Thank you for your business and we look forward to seeing you again when it's time for your Camry's first checkup. Remember to “like” us on Facebook and “follow” us on Twitter for online specials and coupons. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 26, 2013

Lisa was very helpful with all my questions and throughout the entire purchase process. It was a great experience working with her. Finance Manager Tom and Store Manager Wayne also helped a lot. More

by debbiephwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa D. Harris
Jul 27, 2013 -

Sloane Toyota of Malvern responded

Debbie, thank you for sharing such kind compliments toward our staff and for rewarding us with this humbling review! Buying a car shouldn’t be a hassle and that is why we strive to create an easygoing dealership environment where we work together to accommodate customers’ needs. We are pleased to know that our friendly and informative staff took excellent care of you – that’s just how we like it! We will make sure they get to hear of this marvelous review. Welcome to Sloane Toyota of Devon’s family, and we look forward to ensuring your satisfaction for many years to come. Be sure to check out our monthly coupons posted on our Facebook and Twitter to save in your next visit. Take care, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 26, 2013

Working with Mo was so incredibly painless! He breaks the stigma for car salesmen. I would and will recommend Mo to all my friends! Thanks again! Steve Rogers More

by rogers1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo !!!!!!!!!!!
Jul 26, 2013 -

Sloane Toyota of Malvern responded

Steve, welcome to Sloane Toyota of Devon’s family, and thank you so much for this fantastic review! We are thrilled to read that Mo has left another customer impressed while creating a “painless” car-buying experience. Mo is a highly valuable member of our professional team, and his dedication to earning customer satisfaction is exemplified in every department of our dealership. He will be thrilled to hear of your amazing review. Thanks again for your business and we value your recommendations. Stay in touch by following us on Facebook and Twitter and take advantage of our monthly specials. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 22, 2013

We dropped in to test drive on of the scion cars. We were greeted promptly and it looked very hopeful. But it very quickly took a u-turn. The salesperson was anything but polite. We were made to wait while h More

by Iaintnostig
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mr. Khalaf
July 20, 2013

both men were efficient, friendly, knowledgable and to the point in our dealings. they were able to provide a fair price without the intolerable bickering and bartering that is the norm in most dealershi More

by rfbove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ed toto and ramiz khalif
Jul 22, 2013 -

Sloane Toyota of Malvern responded

Welcome to Sloane Toyota of Devon’s family, and thank you for ranking our team with this 5-star review! We are thrilled to read that you found Ed and Ramiz to be friendly, helpful and knowledgeable during your recent purchase. These three traits are exemplified throughout every department of our dealership. Our efficient team delivered the right vehicle for you at a fair price – that’s just how we like it! We will make sure Ed and Ramiz hear about this review. Thank you for your business and we look forward to working with you again. Check us out on Facebook and Twitter for service coupons to use in your next visit. Thank you, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

July 11, 2013

No hassle and a good deal. Friendly staff who made me fell confident of my purchase. Not to pushy and the staff is easily approachable. More

by kevin1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed
Jul 11, 2013 -

Sloane Toyota of Malvern responded

Kevin, we appreciate you taking the time to share your experience and excellent opinion about our staff! It gives me great pleasure to know that our dedicated and friendly team ensured your satisfaction by finding the best deal on your new purchase. Welcome to Sloane Toyota of Devon’s family, and we look forward to working with you again. Be sure to follow us on Facebook and Twitter for monthly news, deals and specials. Sincerely, Tara Urbanelli - Customer Relations - Tara.Urbanelli@sloaneautos.com

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