Sloane Toyota of Malvern

Great James was extremely helpful in finding a new car for a good price. We will come back for sure if we need any help. Thanks m James was extremely helpful in finding a new car for a good price. We will come back for sure if we need any help. Thanks m More

Great Staff - Easy Process I did extensive research and price shopping before buying our new car. I probably contacted over 25 dealers throughout the process. Chelsee King was a I did extensive research and price shopping before buying our new car. I probably contacted over 25 dealers throughout the process. Chelsee King was amazing! She was upfront and forward about their best price, and didnt give me a hard time when I asked for a breakdown with taxes, tags etc. In fact, she was one of the only ones who gave me the breakdown without trying to pressure me into coming into the dealership to talk. I simply wanted to do the work from home so I didnt have to haggle, spend hours on end in the showroom, only to be taken advantage of. Chelsee never tried to pressure me - just simply gave me what I asked for and was there to help when I had questions. Malvern price beat everyone else's by hundreds of dollars! Once I knew that I wanted to purchase through Malvern, I spoke with Steve and Angelo who assisted me on getting the specifics of the vehicle for my bank and insurance agent. They were pleasant, helpful, and courteous. Once we arrived at the dealership, Angelo got our paperwork ready and answered any questions we had. He was personable and attentive. He suggested upgrades but wasnt pushy. Once his portion was complete, we met with Jimmy to complete the paperwork. He was pleasant and explained all of the extended warranties in detail. Once we declined those though, he became short and impersonal, just wanting to get us out of the office. Jimmy was the only negative part of our experience. While I understand that they make their most money on the upgrades and warranties, and I am sure they are disappointed when those arent selected, I still expect to be treated like a valued customer. Jimmy did not make us feel that way. Once our paperwork was complete, Angelo walked us out to the car, opened the door for me, and made sure I was completely comfortable and that all my questions were answered. More

Great Service Steve and James treated my wife and I with the upmost respect and friendliness. They may great efforts to expedite what could of been an overwhelming Steve and James treated my wife and I with the upmost respect and friendliness. They may great efforts to expedite what could of been an overwhelming process of handing in one leased vehicle and trading in another one for a new vehicle. More

Excellent Service Purchasing my next vehicle at Sloan Toyota was a great experience. James Brooks was very knowledgeable, helpful and not pushy. He was very down to e Purchasing my next vehicle at Sloan Toyota was a great experience. James Brooks was very knowledgeable, helpful and not pushy. He was very down to earth, not your typical sales guy. I would recommend him to anyone looking to purchase a new or used vehicle More

Above and beyond My husband and I have known Steve Musser for going on 14 years. He has always gone above and beyond with assisting us over the years with our Toyota p My husband and I have known Steve Musser for going on 14 years. He has always gone above and beyond with assisting us over the years with our Toyota purchases. We couldn't imagine working with anyone else. Steve listened to our wants and needs for the cars we desired to purchase. He found us 2 2018 Rav 4s that met each request and we couldn't be happier. Toyota of Malvern exceeded our expectations and we will absolutely recommend Steve Musser and Toyota of Malvern to others. More

Pleasantly Untypical Car/Truck Purchasing Experience First, my sales rep, James Brooks, is a top- notch, genuine stand -up guy whom my wife and I respect immensely. He worked with me on my price point co First, my sales rep, James Brooks, is a top- notch, genuine stand -up guy whom my wife and I respect immensely. He worked with me on my price point concerns & options. Jason worked with James & me regarding my trade- in satisfactorily. It was a pleasure doing business with Sloane Toyota Malvern. I highly recommend them and James Brooks for a very fair auto purchase experience. More

A+ Dealership I have been using Sloane Toyota of Malvern for many years. I wouldn’t think of going anywhere else. They always give you an honest price and always tr I have been using Sloane Toyota of Malvern for many years. I wouldn’t think of going anywhere else. They always give you an honest price and always treat you like family. If you are in the market for a new car go to Sloane and ask for Mohamed. He is the best and will work hard to get you what you want. More

They made sure to get a deal My lease was expiring and looking to either buyout or get a new car. The dealership worked to get the price down to even lower than my previous paymen My lease was expiring and looking to either buyout or get a new car. The dealership worked to get the price down to even lower than my previous payment with 0 down. Angelo Castelli the representative that I was working with did a fantastic job as well as all the people that helped in the process. I'd gladly recommend this place to others More

What an Easy Process This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to This is the second vehicle I have purchased from Sloane Toyota of Malvern and from Mike Nasrat. From my initial call to Mike until I received door to door delivery, I can only say I have had only a positive experience. Mike worked tirelessly to get my car payment to what I needed and got me the exact car I wanted each time without any hassle. Donnie was awesome with delivery. I tell all my friends to go see Mike. More

Refreshingly simple I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payof I sold my car here. Wasn't buying another one. No hassle. No haggle. They offered me over 10% more than CarMax. Called my lender and handled the payoff. Whole process took less than a half hour. Highly recommend. More