Skyline Mitsubishi

REading past ratings, Skyline Mitsubishi has removed my negative rating and replaced it with what appears to be glowing reviews by their employees, so i would not trust Dealer Rating for any valid or usefu negative rating and replaced it with what appears to be glowing reviews by their employees, so i would not trust Dealer Rating for any valid or usefull information about this dealership. I purchased a used vehicle from them. Driving home after taking delivery, I discovered belatedly during rush hour on the crowded I-70 freeway, that the vehicle had no radiator fluid because of a leak in the water pump. I managed to limp to a repair shop and had it fixed. I also had them fix a broken trunk lock that the sales guy said they would fix before I picked up the car. Total cost of repairs: $934.00. I had purchased the extended warranties because I was shipping the car out of state to my stepdaughter. I contacted these companies in Florida and was told they would not cover any of the repairs, that this was the dealership's responsibility.Since they refused to cover the covered repairs, I cancelled the contracts in writing a week after the purchase. I tried to work with Joe to get the repairs reimbursed, but got only excuses and delays. I was told it would take "4-6 weeks" to process the paperwork. I had to ship the car, so I did this and intended to wait the supposed 4-6 weeks. Then I became very ill, and it took me about 4 months to recover fully from my illness. When I called Joe to find out why the finance company had not received any refund from the dealership, he started in again with the delays and excuses. He claimed he filed the paperwork in January and couldn't understand why I hadnt received a refund. Bottom line: don't believe any of these reviews on this Dealer Rating website. They are as crooked as Skyline and Quintana. They claim that the dealership has to resolve all complaints to maintain their membership, but that isn't true. They simply removed my negative review and forgot all about it. If this review sees the light of day, I will be mightily surprised. RUN THE OTHER WAY! There are plenty of other dealers in the Denver area that will work with you and give you a pretty good deal. I've gotten good deals at Big Mike Naughton's in Aurora and Erlich's in Greeley. If they can't resolve a simple complaint like this, Skyline should be out of business. More

I was looking for a new car due to the fact that my 1997 saturn was shelling out on me. I have credit issues from medical bills ect from an accident this past fall. That is why I went to skyline. They adver saturn was shelling out on me. I have credit issues from medical bills ect from an accident this past fall. That is why I went to skyline. They advertise that they "love bad credit". I am realistic that I will have to get a higher millage car and have high interest payments to rebuild my credit. I spent hrs in Jeremy's office going over everything to make sure they could finance me, and what I could get for my trade in.He even insisted on showing me his online reviews. I got good news he said. They got me approved! We went and looked at cars to see what I could get. I didn't really see anything but they were getting more cars in in a few days in my price range so I decided to wait and come back with my boyfriend. After the weekend went by we went back in. Jeremy was busy so Eric his partner was going to help us. Eric took us into his office and started going over everything all over again. Ugh I already did this. I don't understand if they are partners then why are you checking on my trade in again. We spent another hr going over everything. Jeremy was so helpful the first day I went in and Eric just didn't seem to care. I felt handed off, discarded. Eric kept calling people about my finance which I was already told was done. At this point I was so frustrated that I just wanted to go home. Eric talked to someone on the phone hung up and told me that due to my pay-stubs saying one thing any my checking account statements saying another that they wouldn't finance me. I am a bartender so I make hrly pay but a lot more tips. I put everything in my checking account to show proof of income. Jeremy said that that was perfect and not a problem. But now I find Eric staring at me with some blank looking telling me another. He then acts like hes got this great idea to go fight for me. I really just want to go I am so turned off by Eric's lack of giving a sh** and going over and over everything again but we wait. 40 min later Eric comes back and says sorry. I get I am the one with poor credit, but don't sell me tell me we are good to go and then hand me off to some half ass caring guy to waste my time. I spent a total of 6 hrs there for nothing. HUGE WASTE OF TIME!!! getting the hand off sucks!! More

The salesman I dealt with was Shawn. He was great and not pushy at all. Very friendly and helpful. Made the experience a lot better. Would highly recommend him as a salesman. Dealt with Frank with the financ pushy at all. Very friendly and helpful. Made the experience a lot better. Would highly recommend him as a salesman. Dealt with Frank with the financing. Was very friendly and helpful. I did have to re-come in twice to re-sign paperwork and that was fine the first time. The second time I re-came in Frank was busy and I dealt with someone else. I didn't not get all the paperwork I needed back and some how my payment went up again and which is why I would not recommend this dealership. Mind you I did not go with the best credit due to my divorce and I did have to carry negative balance on my new loan but they ask you what is the highest payment you can afford. I feel like you tell them and I know it is part of the sales game to see if you will go higher. When I say a final amount though which was already $100 more than my last car payment and now my payment somehow became and additional $39.56 on top of that is ridiculous. I feel like if I knew I would be almost paying $140 more then I would not have purchased the car. I know they did do their best to make sure I could purchase a car and make the loan work and had to take hit on their numbers probably. Yes, I was able to purchase a brand new car and I am grateful to them for. Still I am a single mom on one income and I know I have to live within a certain means. I am realistic and work in accounting myself, so I try to be responsible with my finances at all times. So when I say this is the final and highest amount I can afford, I expect that to be it or I would have walked away. So I feel like there was some dishonesty saying they could get me a car @ $400 a month which was already more than I wanted but then ended up being an almost additional $40 a month on top of that. Plus there was a mistake on my address and my unit # was not included. I called and left four messages and never received a call back which was important because I noticed I did not receive my financing information and knew a payment was due at some point. The mail carrier just happened to deliver one piece of mail finally. Yeah, and my payment was already past due. At this point, I can't recommend them for these reasons. If you asked me the day I purchased my car, yes I would have highly recommended them. Due to everything afterward, no I would not recommend this dealership. More