Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sky Ford of Provo
Provo, UT
299 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 299 reviews
April 11, 2014
Great Service, Great Cars I was going in to just look at a 2013 Focus. I was greeted at the door, by name, by Lynnette. I had told her what I was interested in. She had some I was going in to just look at a 2013 Focus. I was greeted at the door, by name, by Lynnette. I had told her what I was interested in. She had some options ready for me to look at. The first one she showed us, my son was with me, was a 2014 Focus Titanium in a beautiful darker red color. It was fully loaded with everything I could ever want. She told us about the rebates that were available right then. We decided to test drive it. I was very impressed with the car, and wanted to know how much they would give me on a trade-in, and what payments would be. I was still just looking, but Lynette was very friendly and happy to work all the numbers for me. With all of the rebates and my trade-in, it was a really good deal. I loved the car and so did my son. Lynnette offered us a drink while we waited for the numbers, and was very friendly. I decided to buy the Focus, so she got all of the papers for me to sign. When we were done, she took us back to Cooper for the financing. He too was very friendly and nice. It all went very smoothly. He told me about all the great things the LHM offer with my purchase. I was very impressed with that. Overall, it was a great, fun experience. I defiantly would recommend LHM to anyone interested in looking for a car or truck. More
by avaj
Employees Worked With
Lynnette and Cooper
March 11, 2014
I brought my car in for 15,000 mile service. I told my service advisor that I wanted to wait for my car, so he put 2 techs on a job that normally takes 2 hours and I had my car early. I appreciated his c service advisor that I wanted to wait for my car, so he put 2 techs on a job that normally takes 2 hours and I had my car early. I appreciated his consideration for my time. I have always had a positive experience with the maintenence/service advisors, they are friendly and courteous--that is why I bring my car back for service. More
by robisonca
Employees Worked With
Tim Urry
January 23, 2014
Excellent customer service, great car, above and beyond efforts to please me, and against all odds obtained the car I wanted! Kyle is an amazing salesman! efforts to please me, and against all odds obtained the car I wanted! Kyle is an amazing salesman! More
by rlwrites4u
Employees Worked With
kyle lund, brad garlic, jo (finance)
January 10, 2014
Looked for the auto I wanted at 3 other dealers in Utah. Looked on line. Wanted to try one more place while on a Dr Visit. Lynnette met us as we were coming to the door. She worked hard to get us the right Looked on line. Wanted to try one more place while on a Dr Visit. Lynnette met us as we were coming to the door. She worked hard to get us the right color and model with our preferences. While we ran errands the car was brought down from SL and we drove it home. Thanks for her staying late. MSC More
by mclayburn
Employees Worked With
lynnette groff
December 14, 2013
Everyone at the dealership was very friendly, and help with any questions that we had. Our loan guy Josip Moger was excellent at making sure that we got the lowest interest rate possible. with any questions that we had. Our loan guy Josip Moger was excellent at making sure that we got the lowest interest rate possible. More
by bandkaxford
Employees Worked With
Buddy Jolly
December 05, 2013
They were backed up when I arrived but they got to my car quickly and did the work completely and well. Everyone acts as if they are pleased to serve me. I enjoy continuing to have my Larry Miller purchase quickly and did the work completely and well. Everyone acts as if they are pleased to serve me. I enjoy continuing to have my Larry Miller purchase serviced here. More
by Loyce
Employees Worked With
Tyler
November 13, 2013
Needed a new heater coil installed under warranty. It took a little time, but was done very well. I was kept informed and treated very well. took a little time, but was done very well. I was kept informed and treated very well. More
by artred
Employees Worked With
Lacy and the service department
August 10, 2013
Disappointed. After months of research, found a gently used F250 with all our 'must haves' except price a bit more than we'd wanted. Pushed into signing a contract because of other calls before we could used F250 with all our 'must haves' except price a bit more than we'd wanted. Pushed into signing a contract because of other calls before we could go to our bank. At the bank, received a nasty shock--a fraudulent charged off account reporting to our credit. Knowing others were looking into the vehicle, and wanting our credit to give us the interest we had worked so hard for, returned to the dealer to let them know others could look at the vehicle. We explained we would be back, we'd had a good experience and just wanted to have our credit worked out right before taking on a big debt. The dealer's reactions surprised us, especially the manager. We were told we needed to bring a check to them, or finance through them. No consideration or understanding was displayed for our dismay at finding our credit score 200 points less than expected. After bringing in a third party to explain our viewpoint, the dealer first demanded we buy something else. Finally consented to letting us out of our contract for almost 1000$. That truck was great, everything we'd been planning and working for. But the customer service was more than a disappointment. We had planned to take care of this fraud and return, but now I would not recommend them to anyone. If you want someone who understands surprises or frustrations that might occur during the process, don't expect it from Provo's Larry H Miller Ford Lincoln store. :( More
by Provoshopper
Employees Worked With
Manager, Finance
