Sky Ford of Provo

Lack of communication The employees of Ford in Provo lack the ability to listen and execute what I needed done. I had to go to the dealership twice in two days just so I ca The employees of Ford in Provo lack the ability to listen and execute what I needed done. I had to go to the dealership twice in two days just so I can have what I needed done. This is one of the worst services I have ever done and the second bad experience I have had there. More

Very Pleased Eric Garrett in management and Josh "Schmidty" Schmidt worked together to get the numbers and documentation together and make it work for me. I was ve Eric Garrett in management and Josh "Schmidty" Schmidt worked together to get the numbers and documentation together and make it work for me. I was very pleased with the service, friendly personalities and hard work they put in to get me ready for the finance team. This is the second time I have worked with Eric Garrett. He was originally at the Larry H Miller Ford in Draper and I came to this Provo, UT location to work specifically with him. He introduced me to Josh and they were even more helpful. More

Poor service The salesman wasn’t even interested in helping us until he got a deal. Finance guy tried to rip us off and the GM was rude. The salesman wasn’t even interested in helping us until he got a deal. Finance guy tried to rip us off and the GM was rude. More

I had a great experience Chad was an excelent salesman. He took time to help me through my leasing the Ford Escape. Then he took time to show me how many things work in the ca Chad was an excelent salesman. He took time to help me through my leasing the Ford Escape. Then he took time to show me how many things work in the car,so I was very pleased with him and my new car experience. When and if I need to lease or buy a car once again, I would certainly look for him to help me. More

Great Deal Chad was down to earth and amazing. He got me in the car I wanted at The price I could afford. Thanks Chad for your awesome customer service, care, an Chad was down to earth and amazing. He got me in the car I wanted at The price I could afford. Thanks Chad for your awesome customer service, care, and attention to detail. More

Friendly, helpful staff The staff (Michael, Trevor and Jesus) were all friendly and helpful. I loved my experience. They helped choose the vehicle that met my criteria and The staff (Michael, Trevor and Jesus) were all friendly and helpful. I loved my experience. They helped choose the vehicle that met my criteria and budget. More

Straight forward, low pressure, fair Everyone from Chad in sales to the guys in financing were awesome to work with. I will be back to buy from them next time! It was an overall enjoyable Everyone from Chad in sales to the guys in financing were awesome to work with. I will be back to buy from them next time! It was an overall enjoyable experience and I usually hate buying cars. More

drive in oil change The maintenance rep that handled my servise was precise and professional. Length of service from beginning to end was about an hour. Everything was The maintenance rep that handled my servise was precise and professional. Length of service from beginning to end was about an hour. Everything was explained to me by him. Only suggestion I have is that paper floor mats and seran seat and steering wheel covers should be used, especially with leather or always. More

Appointments Don't Do Any Good The last two times I scheduled service appointments in advance only to get there and find I still had to wait quite a while before they could even get The last two times I scheduled service appointments in advance only to get there and find I still had to wait quite a while before they could even get my vehicle in for service. I told the service attendant I had scheduled in advance, but he said it didn't make any difference, the service was first-come, first-served. This is extremely frustrating when I had taken the time to block out time in my day in advance. Prices on filters and other misc parts are (as with most dealers) much more expensive than if you were to buy them elsewhere. A $45 cabin air filter at the dealer is only $12 on line. More

Buying a new Lincoln Brock Buchanan was our salesperson and he did a fantastic job. CR has to be ordered as dealer did not have ant on the lot. Said it would be 6 weeks Brock Buchanan was our salesperson and he did a fantastic job. CR has to be ordered as dealer did not have ant on the lot. Said it would be 6 weeks and it was 6 weeks. Finance man- we paid cash- was not efficienct had to destroy paperwork work 3 times and told too many time wasting personal stories More