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Sky Ford of Provo

Provo, UT

2.9
301 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
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1995 N. University Parkway

Provo, UT

84604

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Showing 301 reviews

February 01, 2024

They told me my recalls would take a day or two and ended up keeping the car for 2 weeks with no updates. I got the car back and my glove box was scratched up, my drivers side door handle was broken off, my More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole
Feb 02, 2024 -

Sky Ford of Provo responded

Joe, I'd like to talk with you and hear about your experience. Some recalls require special order parts that have to be brought in from Ford and we are limited on what we can do. It sounds like we failed in the overall experience. Please, I would like to discuss. Jon Hesnon - General Manager

January 31, 2024

Unclear communication, things were not throughly taken care of and a visit that ended up costing me 275 dollars would have cost me 3k+ if I wouldn’t have advocated for myself. My warranty was ignored, par More

by Danigardner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Urry
Feb 02, 2024 -

Sky Ford of Provo responded

I'm sorry about the experience you had at the service department. I want to speak with you and see if I can help. Please, reach out to me if you wouldn't mind. Thank you, Jon Henson-General Manager

January 31, 2024

Our car buying experience was exceptional. Our sales man John Jenks reached out to us when were inquiring about there Ford Escapes . He was very professional and helping in purchasing our car. More

by L.elmer03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neli Aasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jenks, Tim Urry
January 31, 2024

Worked with Cristian and Neli to buy a new truck. These guys were attentive to my needs and were both good listeners. They found me a great truck for the right value and helped the transaction happ More

by bradlwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neli Aasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Zamora 5 stars
January 30, 2024

Our sales associate went above and beyond for us. Right off the bat we said we weren't buying, but were doing our homework. We wanted to investigate various models that included Fords and non-Ford ve More

by Shane R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAKOTA ARCHER, SALES ASSOCIATE AND ANOTHER DAKOTA (DONT KNOW HIS LAST NAME)
January 27, 2024

Great people to work with. Helped us find the truck we wanted. Love our truck! More

by fauxyfreddi61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neli Aasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Urry
January 24, 2024

Great customer service, free car wash was nice. Friendly service , promptness was appreciated. We will definitely be back More

by Jobnboyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
January 21, 2024

When I stopped by LHMiller my in tent was not to buy that day it was just to look. I had a bunch of questions I needed answered and that’s when the sales person, Christian, showed up. He was knowledgeable a More

by rosanne.gonzalez06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota ( last name unknown) , he was sales manager, and again my lack of technology put more work on sales staff, but they were fast & friendly and helped me through the whole process , Tim Urry
January 20, 2024

The people at Larry H Miller were friendly and very helpful. They contacted me and let me know how things were going. Would recommend them to anyone. Thanks Larry H Miller. More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Urry
January 19, 2024

The service writers are very friendly, and they keep you informed of how your vehicle is doing, and when it will be done, and that means a lot to me. More

by allenjpoulsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braxton, Tim Urry
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