Simpson Chevrolet of Garden Grove

Communication and service was poor. I asked for a copy of my card health report and it appears a car health report was not done. Although, according to the disclosures listed on the inv I asked for a copy of my card health report and it appears a car health report was not done. Although, according to the disclosures listed on the invoice they had inspected the vehicle (tire air pressure, fluids, exterior light, etc.) and they did not report anything was wrong. However, my left front light was out. When I asked the service manager why I was not notified, he told me the disclosures listed in the invoice are generic and they are only done in specific types of services (not when they replace the spark plugs). I believe this is misleading on the dealership’s part. They should not list a service that was not provided and have you sign and acknowledge they did it. Lastly, they damaged my key. At the beginning the manager did not want to take responsibility, he said my car was a 2015 and the key was old, but I told him that my key was not broken when I left it and I should not be responsible to pay for something I did not damage. He said he would order the key case and replace it, and that it would take about two weeks. I was not satisfied with the service or the people skills exhibited during my visit. More

Ron was on quite nice to work with. Made us comfortable as we purchased our first fleet vehicle. Jim was patient and worked through the financials with us in a friendly manner. Made us comfortable as we purchased our first fleet vehicle. Jim was patient and worked through the financials with us in a friendly manner. More

The service was quick and I got a car wash, timing was great, finished in a timely fashion great, finished in a timely fashion More

Jose really went above and beyond to help. He clarified and simplified a few hiccupes along the way. Overall excellent service He clarified and simplified a few hiccupes along the way. Overall excellent service More

Got a great deal on a used trail blazer,sale team was friendly and fair , dealership was clean and organized,very sati with the experience friendly and fair , dealership was clean and organized,very sati with the experience More

Ron was great. Made finding my truck and making the deal so easy and smooth. Literally the best buying experience Made finding my truck and making the deal so easy and smooth. Literally the best buying experience More

Me and my husband were very much pleased and beyond happy with our purchase at Simpson chevrolet of garden grove thanks to all the sales reps that made it happen can’t thank you guys enough for an exceptiona with our purchase at Simpson chevrolet of garden grove thanks to all the sales reps that made it happen can’t thank you guys enough for an exceptional service .. More

THANK YOU URIEL RAMIREZ AND AUGIE RAMOS FOR YOUR HELP VERY APPECIATED. THANK YOU VERY VERY APPECIATED. THANK YOU VERY More

The team was great , the customer service was 10/10 I would definitely recommend family and friends . would definitely recommend family and friends . More

The dealership specifically in the service department is very well structured and operated. They always make sure to accommodate ypu and make sure that their customers leave happy very well structured and operated. They always make sure to accommodate ypu and make sure that their customers leave happy More