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Silko Volkswagen - Service Center

Brockton, MA

4.6
265 Reviews

265 Reviews of Silko Volkswagen - Service Center

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May 19, 2022

They were excellent with their customer service and timely work. Very accommodating and honest. I will return. More

by abarradas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 12, 2022

They answer the phone and try to help you as best as they can. They are polite in the service department and seem to get the job done within a reasonable amount of time. More

by PANTEHASANATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 12, 2022

Billy is very knowledgeable and was able to get me exactly what I needed for my car. He also recommended that I talk with Dan and Jeff about their oil change program. I will definitely take advantage More

by I.drive.a.racecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! We look forward to seeing you in the future taking advantage of the BOGO oil change program! - Katherine, Customer Care

May 11, 2022

Everyone is so welcoming and kind. Dan is awesome and always takes great care of me. !! Always helpful! Thank you! I look forward to my next visit. Thanks again for making me feel valu More

by SHERICEGRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! Customer Service is our priority and we want each of customers to feel valued and appreciated. We look forward to assisting you in the future! - Katherine, Customer Care

May 11, 2022

It was Job well done by the services staff at dealership. Thank very much yo all members of the Volkswagen dealership More

by HENRIQUE331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 11, 2022

Dropped of my car at schedule time and was very happy with my oil change More

by LINDA R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

May 11, 2022

Very good experience fast service very professional clean waiting room highly recommend will return again More

by JWEB1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

May 09, 2022

On time, friendly and accommodating to my restraint which I was very appreciative thanks to Jeff. Good job to the mechanics too! More

by NVON12323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 13, 2022 -

NVON12323 responded

Happy

May 04, 2022

Professional and friendly staff. Dealership was clean and well kept. I would highly recommend Silko VW. More

by jlynfessenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 05, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 04, 2022

Staff are responsive and transparent. They provide feedback with any concerns and offered me a ride home when my car was being serviced. Very kind and courteous men. More

by JULEISHABUCKMIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 05, 2022 -

Silko Volkswagen responded

Thank you for the amazing review! - Katherine, Customer Care

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