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Silko Volkswagen - Service Center

Brockton, MA

4.6
265 Reviews

265 Reviews of Silko Volkswagen - Service Center

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July 07, 2022

I have been going to this Dealership for a long time I am very happy with the services I receive and the high quality work performed on my Vehicle. Thanks to Dan at the Service Desk and Paul the Mechanic. More

by JOSEPH_DICICCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul the Mechanic who alway perfoms outstanding work. 5 Stars Plus, Dan Braceros
Jul 20, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

June 30, 2022

This by far was the best car purchase experience I have ever had. Every single person no matter their position was nothing but friendly, helpful and professional. Kudos to Adam Silverleib for managing such More

by linda79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Silko Volkswagen responded

Thank you for such kind words Linda! We work hard to ensure we provide excellent customer service and I am thrilled to hear you had such a wonderful experience! - Katherine, Customer Care

June 17, 2022

Service writers were knowledgeable and professional. One of the writers was kind and brought a chair outside for me to enjoy the weather while I waited for my car. I have had a few service visits and I More

by MMEDEIROS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

June 17, 2022

The customer service department is top-tier. I can comfortably say that this location is better in my opinion than Norwood. More

by SOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the review Sofia! - Katherine, Customer Care

June 10, 2022

I continue to be very pleased with SILKO Volkswagen, especially their service department. I have owned many Volkswagens and have used different dealerships to service my cars. The service department a More

by Missy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review Missy! - Katherine, Customer Care

June 03, 2022

Silko takes the time to explain everything. Their buy one oil change get one free cannot be beat! More

by KJGLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! We hope to see you taking advantage of the amazing BOGO deal again! - Katherine, Customer Care

June 03, 2022

Great customer service, they were able to explain me the work they did in my car and they solved the problem. More

by jay_monteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thanks for the excellent review Jay! - Katherine, Customer Care

June 03, 2022

Excellent service, highly recommended, great attitude,friendly. Time waiting is as told, payment options are great More

by EGALVEZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

Jun 19, 2022 -

EGALVEZ11 responded

Thank you

May 25, 2022

Everyone was so helpful and nice. Got us in right away and efficiently handled the issue. More

by JODIH728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 31, 2022 -

Silko Volkswagen responded

Thank you for the stellar review! - Katherine, Customer Care

May 24, 2022

My service (oil change) was excellent. I was happy to get a service appointment on the same day that I called Silko VW to schedule an appointment. More

by ja724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
May 31, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care