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266 Reviews of Silko Volkswagen - Service Center
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August 10, 2022
They were very clear and straight forward. They provided great options and made my process very easy. A great staff who is easy to talk to. They provided great options and made my process very easy. A great staff who is easy to talk to. More
by JULIUSKAHUGU
Verified Customer
August 09, 2022
could be even better for scheduling. I had to visit more than I had to do I had to visit more than I had to do More
by Kim
Employees Worked With
August 06, 2022
Customer service was great . Changed my oil. The first change was $100 HOWEVER, the next change is FREE ! $50 each is a great deal, as the oil alone is so expensive even outsid Changed my oil. The first change was $100 HOWEVER, the next change is FREE ! $50 each is a great deal, as the oil alone is so expensive even outside of the dealership. More
by EDCONLEYSR
August 04, 2022
Dan Braceros and Jeff Richard provided excellent customer service! I was informed of the problem with my VW Passat's A/C. I was told when the part would arrive and I got a service appointment that was conv service! I was informed of the problem with my VW Passat's A/C. I was told when the part would arrive and I got a service appointment that was convenient for me. Both Dan and Jeff were knowledgeable, patient in answering all my questions, and it was wonderful that they got me a 'loaner' vehicle, which in needed. More
by ja724
August 01, 2022
Went in for oil change and they had a few issues at the time so it was much longer than I would have thought. Posted a review on Google and within an hour the service department reached out to me and expl time so it was much longer than I would have thought. Posted a review on Google and within an hour the service department reached out to me and explained the situation and made it right. Initial review was 2 stars and after the call i bumped it up 2 more stars. More
by Brian
July 28, 2022
Great service all around. I was informed of the approximate cost of service before hand. The employees are very nice and helpful. I was informed of the approximate cost of service before hand. The employees are very nice and helpful. More
by ISA2170
July 22, 2022
I purchased my car in April great customer service and great people to work with great people to work with More
by Gurli0423
July 22, 2022
Service is always on time. Comfortable, clean waiting room. Very friendly service! Communication was great. Will recommend. Comfortable, clean waiting room. Very friendly service! Communication was great. Will recommend. More
by LChapin2
July 20, 2022
Dealer refused to honor warranty on “Dynamic Cornering Light”. Stating they found aftermarket parts. If this is true, it is how I received the vehicle when purchased as “new”. If it had been in an acciden Light”. Stating they found aftermarket parts. If this is true, it is how I received the vehicle when purchased as “new”. If it had been in an accident beforehand, I should have been informed. Even though the dealership has changed hands since the purchase, I don’t see myself purchasing my next VW from them. More
by dbinette
Employees Worked With
July 13, 2022
*Courteous service *Excellent communication *Clean waiting area and showroom *I’m very satisfied with the Silko team waiting area and showroom *I’m very satisfied with the Silko team More
by BOB343COMMERCIAL
