Silko Volkswagen - Service Center

10K service for MY ID. 4. They were friendly and informative. I waited and my car was done in 45 min, as promised. Nice waiting area with Kurig. Answered my questions and I 4. They were friendly and informative. I waited and my car was done in 45 min, as promised. Nice waiting area with Kurig. Answered my questions and I could not have asked for better service. Bought my car here and have been happy. They are under new ownership x 1 year and have made a lot of improvements with the space and the staff. I. Not going anywhere else !! More

I have been her multiple times and found the staff to be helpful, service to be prompt with plenty availability. helpful, service to be prompt with plenty availability. More

Extremely knowledgeable and kind people work here. I mainly go for service I can only speak to that side of the business. I will be taking my car here for service for the foreseeable future. I mainly go for service I can only speak to that side of the business. I will be taking my car here for service for the foreseeable future. More

Great support and communications with Dan Braceros! I've found myself a new Service Center for my VW!! Definitely will not return to the Norwood VW.... I've found myself a new Service Center for my VW!! Definitely will not return to the Norwood VW.... More

Service was great waited for the car was not there very long three year check everything was fine long three year check everything was fine More

I had an 8:30AM appointment to get my 2017 VW Passat detailed. I arrived at Silko VW at exactly 8:30 and as I was cleaning out my car, Dan Braceros greeted me with “Good Morning, Mr. Anderson!” and told detailed. I arrived at Silko VW at exactly 8:30 and as I was cleaning out my car, Dan Braceros greeted me with “Good Morning, Mr. Anderson!” and told me I needn’t rush. He had stepped into the parking lot for something. We took care of the vehicle dropoff and while I waited for my Uber to arrive, Dan reminded me that there’s free coffee for VW customers. I had asked if the detailing work would take all day, and he said that he’d do his best to have the work done by 3PM. I was happy when I got a call from Dan around 1:30PM telling me that my car was ready for pickup. In the end, the car detailing work was EXCELLENT and my overall customer service experience was great, as it always is at Silko VW in Brockton, MA. More

I've been to this dealership 2 times, so far so good. The facility is nice and clean. The service took a little longer than I expected, but as longer the service is done right I don't mind.the extra time The facility is nice and clean. The service took a little longer than I expected, but as longer the service is done right I don't mind.the extra time. More

Excellent service. Quick and exactly what I asked for. Very professional staff to deal with Quick and exactly what I asked for. Very professional staff to deal with More

My service was great I was greeted as I walked in. Directed where I can wait and told How much time it would take, and everything went smoother than other VW dealers. Great Service! Directed where I can wait and told How much time it would take, and everything went smoother than other VW dealers. Great Service! More