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Silko Volkswagen - Service Center

Brockton, MA

4.6
265 Reviews
Call Service Center (508) 824-7980

265 Reviews of Silko Volkswagen - Service Center

Sort by
October 28, 2024

Everyone was friendly. Low pressure. Very easy to work with. Accommodating to our changing schedule More

by lorraine.lefever
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team here at Silko VW. Our goal is to create a friendly and low-pressure environment, so it's great to know we met that for you. We appreciate your kind words and are glad we could accommodate your schedule. If you need anything else, just let us know! Enjoy your new ride! 🚗✨

October 28, 2024

The folks and the service I get at Silko service keeps me coming back. I just wish that the surveys weren’t necessary. More

by devinestyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your loyalty and for sharing your feedback! We're delighted to hear that our team and service keep you coming back. We understand your feelings about the surveys and appreciate your input. They help us continually improve and provide the best experience possible. If there’s anything else we can do for you, please let us know! Thank you for choosing Silko VW.

October 25, 2024

Wonderful service! ! Jeff Richards was great getting me an appointment in a timely manner. My recall was completed and I was done in a quick turnaround. Silko Volkswagen More

by KKUBEL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Silko Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear that Jeff Richards provided you with timely assistance and that your recall was handled quickly. We take pride in offering the best service to our customers, and your feedback means a lot to us. We look forward to seeing you again at Silko Volkswagen!

October 24, 2024

Jeff is always extremely helpful and He is always willing to assist. Thank you, Jeff. More

by liyaong24
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Silko Volkswagen responded

Thank you for your great review! We’re so glad to hear that Jeff consistently provides helpful and attentive service. He truly goes above and beyond for our customers. We appreciate your feedback and will make sure to pass along your thanks to Jeff! If you need anything else, feel free to reach out. 😊 Thanks for choosing Silko VW!

October 21, 2024

Best place to get your VW serviced. Trust worthy and friendly. Will continue to get my car serviced here. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Silko Volkswagen responded

Thank you for your fantastic review! We’re so glad to hear that you trust us with your VW service. Our team at Silko Volkswagen is committed to providing trustworthy and friendly service, and we appreciate your loyalty. We look forward to continuing to serve you and your vehicle for years to come!

October 18, 2024

at silko Volkswagen you take care of your customers with great means or not you arrange to satisfy your customers. a big thank you for your services More

by evenstoutpuissant27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Silko Volkswagen responded

Thank you for your kind words! At Silko Volkswagen, we are dedicated to providing exceptional service and ensuring our customers are fully satisfied. Your feedback motivates us to keep delivering the best experience possible. If you have any further needs or questions, feel free to reach out. We look forward to seeing you again! Thank you for choosing Silko VW.

October 17, 2024

Customer service was great he keep me updated. He was knowledgeable, respectful all and all I had amazing service. More

by Centeio.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your fantastic review of Silko Volkswagen’s service department! We’re delighted to hear that you received great customer service and that our team kept you updated throughout the process. Our knowledgeable and respectful staff is dedicated to providing amazing service to all our customers. We appreciate your feedback and choosing Silko VW!

October 16, 2024

I had a severe misfire silko Volkswagen team fix it properly and professionally thank you Jeff, nick,George, paul,John. More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George. Paul. John
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Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your positive review of Silko Volkswagen! We’re glad to hear that our team was able to diagnose and fix your severe misfire properly and fearlessly. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

October 11, 2024

I have a severe misfire the silko Volkswagen team fix it properly and fearlessly thank you so much More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul ,George. Eric.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your positive review of Silko Volkswagen! We’re glad to hear that our team was able to diagnose and fix your severe misfire properly and fearlessly. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

October 05, 2024

Honest, friendly and helpful. Been coming here for years with my VWs. I trust them and they do good work. I’ve never had issue with them. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your kind words about Silko Volkswagen! We’re thrilled to hear that you've had a consistent, positive experience with our honest and friendly team over the years. Trust is key in automotive service, and we’re glad we’ve earned yours. If you ever need anything in the future, don’t hesitate to reach out. We look forward to continuing to serve you and your VWs!

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